Tammy Richardson
Bessemer City
Summary
Dynamic and compassionate professional with experience at Greater Boston Home Health Care Services, excelling in patient advocacy and emotional support. Proven ability to enhance client independence through effective daily living assistance and vital signs monitoring. Committed to fostering strong relationships with families while ensuring compliance with HIPAA regulations.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Office Manager
Piedmont Residential Builders
03.2019 - 06.2025
- Oversaw onboarding process for new employees, enhancing training materials to improve integration experience.
- Implemented process improvements that increased productivity and reduced operational bottlenecks within the office environment.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
PCA
Greater Boston Home Health Care Services
02.2017 - 02.2019
- Assisted clients with daily living activities, enhancing comfort and independence.
- Monitored and documented patient vital signs, ensuring accurate health records.
- Communicated effectively with healthcare teams to coordinate care plans.
- Provided companionship and emotional support, fostering positive client relationships.
- Administered medications as prescribed, adhering to safety protocols.
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Improved patient comfort by providing compassionate and attentive care.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
PCA
The Bayberry HOUSE
03.2011 - 07.2013
- Assisted patients with daily living activities to enhance quality of life.
- Monitored and documented patient vital signs to ensure health stability.
- Administered prescribed medications following care plans accurately.
- Collaborated with healthcare teams to coordinate effective patient care strategies.
- Developed individualized care plans based on patient assessments and needs.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Provided emotional support to patients and families during difficult times, fostering trust and rapport.
- Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Monitored vital signs and reported changes in patient condition to medical professionals promptly.
- Prevented bedsores through regular repositioning and skin assessments of at-risk patients.
- Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.
Education
Bachelor of Science - Psychology
Belmont Abbey
Belmont, NCSkills
- Personal hygiene assistance
- Behavioral management
- Emotional support
- Dementia care
- Vital signs monitoring
- HIPAA compliance
- Emergency response
- Infection control
- End-of-life care
- Diabetes management
- Medical terminology
- Nutrition monitoring
- Transfer techniques
- Cultural sensitivity
- Daily living assistance
- Medication reminders
- Patient documentation
- Client advocacy
- Family support
- Care plan implementation
- Physical therapy assistance
- Rehabilitation support
- Range of motion exercises
- Feeding assistance
- ADL support
- Wound care
- Professional bedside manner
Certification
Physical Therapy Aide,
Advanced Diploma in Cognitive Behavioral Therapy,
Fundamentals of Trauma Processing,
Signs of Substance Abuse and what to do,
Substance Misuse Outreach Worker,
Diploma in Mental Health,
Mental Health Studies- Suicide, violent behavior and Substance Abuse,
Introduction to PTSD- treating Trauma and managing symptoms
Holistic health practitioner.
Timeline
Office Manager
Piedmont Residential Builders
03.2019 - 06.2025
PCA
Greater Boston Home Health Care Services
02.2017 - 02.2019
PCA
The Bayberry HOUSE
03.2011 - 07.2013
Bachelor of Science - Psychology
Belmont Abbey