Tammy Myrick
Gastonia
Summary
Experienced Clinical Assistant and Front Desk Supervisor with extensive knowledge of medical and administrative regulations and policies. Offers strong dedications to patient care, administrative excellence and confidentiality.
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Overview
14
14
years of professional experience
Work History
Clinical Assistant
Charlotte Eye Ear Nose and Throat
06.2023 - Current
Front Desk Assistant
Hilton Charlotte Airport
06.2022 - Current
Allergy Technician/ Clinical Tech
Charlotte Eye Ear Nose and Throat
02.2015 - 02.2020
Front Desk Supervisor
New York Doctors Urgent Care
11.2011 - 02.2015
- Responsibilities include providing exceptional customer service, handling guest requirements from check-in to check-out.
- Greet guests at front desk and engage in pleasant conversations while managing check-in process.
- Respond to telephone, email and in-person inquiries regarding reservations, hotel information and guest concerns.
- Attend staff meetings and bring issues to attention of upper management.
- Schedule appointments and register patients.
- Assist physicians in follow-through of care.
- Direct patients to exam rooms and prepare for physician examinations.
- Adhere to strict HIPAA guidelines at all times to protect patient privacy.
- Complete clerical and administrative duties.
- Promptly answer multi-line phone system and greet callers enthusiastically.
Education
Associate in Occupational Studies -
Plaza College
Queens, NY06-2008
Skills
- Administrative
- Clinical Skills
- Supervisor
- Communication
- Problem-solving
- Patient scheduling
- HIPAA compliance
- Customer service
- Team collaboration
- Time management
- Administrative support
- Proficiency in Epic
- Telephone etiquette
- Injection administration
- Patients' vital signs
- Venipuncture
- Compassionate
- CPR
- Phlebotomy
- Ear irrigation
- Stocking supplies
- Medical terminologies
- Attention to detail
Timeline
Clinical Assistant
Charlotte Eye Ear Nose and Throat
06.2023 - Current
Front Desk Assistant
Hilton Charlotte Airport
06.2022 - Current
Allergy Technician/ Clinical Tech
Charlotte Eye Ear Nose and Throat
02.2015 - 02.2020
Front Desk Supervisor
New York Doctors Urgent Care
11.2011 - 02.2015
Associate in Occupational Studies -
Plaza College