Detail-oriented professional with extensive experience in insurance verification and data management. Known for effective communication and problem-solving skills, ready to leverage expertise to improve processes and support patient care initiatives.
Overview
15
15
years of professional experience
Work History
Cash Posting Specialist
Iredell Memorial Hospital
Statesville
04.2025 - Current
Supported the implementation of new cash posting procedures and protocols.
Insurance Verification Specialist
GI Alliance ( formerly AZ Digestive Health)
Mesa
03.2011 - 04.2025
Communicated with insurance providers to confirm benefits and eligibility status.
Collected and organized patient information for accurate insurance processing.
Maintained detailed records of communications and verification outcomes.
Verified that patients had proper insurance coverage prior to procedures or appointment scheduling.
Updated patient and insurance data and input changes into company computer system.
Called insurance companies to ascertain pertinent information regarding policies and payment benefits for patients.
Communicated with insurance carrier, patient and third party or employer to verify patient insurance benefits.
Entered data in EMR database to record payer, authorization requirements and coverage limitations.
CNA, Nursing Assistant/Inventory Management Clerk at Iredell Memorial HospitalCNA, Nursing Assistant/Inventory Management Clerk at Iredell Memorial Hospital
Teaching Assistant – School of Nursing at University of North Carolina WilmingtonTeaching Assistant – School of Nursing at University of North Carolina Wilmington