Tammy Coleman
Bladenboro
Summary
Dynamic MedTech with extensive experience at West Bladen Assisted Living and Memory Care, excelling in patient assessments and HIPAA compliance. Proven ability to enhance resident care through effective communication and infection control protocols. Committed to fostering a compassionate environment while maintaining meticulous medical record documentation and equipment management.
Overview
38
38
years of professional experience
1
1
Certification
Work History
MedTech
West Bladen Assisted Living and Memory Care
09.2007 - 09.2025
- Maintained cleanliness and organization of medical equipment and workspaces.
- Supported the implementation of safety protocols and infection control measures.
- Collaborated with healthcare staff to streamline workflow and enhance resident care.
- Handled sensitive residents information with confidentiality while upholding HIPAA regulations at all times.
- Measured residents vital signs such as blood pressure, pulse rate, and temperature to record information on residents' charts.
- Monitored inventory levels of supplies, equipment, and reagents used and placed orders for replacements.
- Administered medications and performed basic and advanced patient assessments.
- Interacted with residents and families while demonstrating high standards of performance, teamwork, and compassion.
- Collected and processed laboratory specimens to obtain samples to send to the lab.
- Updated residents records accurately and efficiently, ensuring proper documentation and communication between healthcare professionals.
- Followed appropriate disinfecting procedures to sterilize medical equipment.
- Maintained Residents records and reports to enable tracking history and provide accurate and up-to-date information for physicians and other staff members.
- Assisted physicians with diagnosing illnesses by promptly delivering detailed report.
- Implemented infection control practices in handling specimens and equipment to provide protection and comply with health and safety protocols.
- Maintained resident confidence and protected Adult Care Facility by keeping information confidential.
- Facilitated cross-training opportunities among co-workers to promote skill diversification and increased capacity for handling diverse caseloads.
- Continuously improved skills through ongoing education and professional development courses.
- Update residents medications as needed, getting refills from PCP, and send to pharmacy.
- making sure that resident has correct medications that are given.
- communication with the PCP to let them know if a resident is not taking their medications and the reason why.
- Assisting with ADL's daily.
- Charting in residents notes daily on how they are doing on my shift.
- Communicating with the next MedTech (shift) how the day went, how residents are, who was sick, in hospital, new medications, etc, so they will no what to expect.
- Keeping Medication karts clean inside and out.
Resident Care Director
West Bladen Assisted Living and Memory Care
09.2007 - 09.2025
- Oversaw resident care operations to ensure compliance with health and safety regulations.
- Developed and implemented individualized care plans tailored to residents' needs.
- Coordinated staff training programs to enhance team performance and caregiver skills.
- Evaluated resident assessments to improve quality of care and service delivery.
- Led multidisciplinary team meetings to discuss resident progress and care strategies.
- Fostered relationships with families, addressing concerns and promoting open communication channels.
- Initiated quality improvement projects that enhanced overall resident satisfaction.
- Set and updated staff schedules, delegated assignments and monitored performance.
- Conducted admissions assessments to determine resident conditions and risk levels.
- Audited charts and medication to check compliance.
- Coordinated care with external agencies to best support resident needs.
- Supervised and coached team members on proper procedures and care standards.
- Updated systems to meet residents' needs safely and effectively.
- Assisted with development and execution of marketing strategies to maintain occupancy levels.
- Evaluated team performance regularly, addressing areas for improvement through coaching and mentoring.
- Spearheaded initiatives aimed at improving the overall quality of life for residents within the community setting.
- Liaised with families regarding resident progress, answering concerns promptly while maintaining professional boundaries.
- Provided ongoing training and support to staff members, enhancing their skills and knowledge in resident care best practices.
- Maintained detailed records of residents'' medical histories, treatments administered, and overall well-being over time.
- Established a positive and supportive environment, promoting resident well-being and comfort.
- Liaised with other healthcare professionals to develop comprehensive resident care plans and provide highest quality of care.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality resident care.
- Coordinated multidisciplinary team meetings regularly to discuss individual cases thoroughly, optimizing holistic approaches to resident care.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Monitored resident progress regularly, adjusting care plans as needed to maximize benefits.
- Maintained up-to-date knowledge on industry best practices and emerging trends in resident care, applying relevant insights to improve services.
- Supervised daily operations of the residential facility, maintaining a high level of safety and compliance with regulations.
- Managed budgets and resources effectively to optimize operational efficiency in care services.
Transportation Coordinator
Bladenboro Assisted Living
06.2006 - 09.2025
- Monitored compliance with state regulations regarding transportation services for assisted living facilities.
- Led initiatives to improve resident satisfaction related to transportation experiences through feedback collection.
- Analyzed operational workflows, identifying areas of improvement to streamline processes and reduce delays in residents appointments.
- Built and maintained strong relationships with residents, residents families and their appointments with their doctors.
- Provided timely transportation to the facility, if we had someone at hospital.
- Maintained compliance with all relevant regulations by regularly reviewing policies and procedures for the transportation department.
- Coordinated schedules and communicated changes to residents, and to our Resident Care Director.
- Coordinated responses to emergencies appointments.
- Keeping records of who went to the Doctor, and what was discussed at the appointment.
Cashier
Walmarts
05.2004 - 03.2005
- Processed customer transactions efficiently, ensuring accurate cash handling and change distribution.
- Assisted customers with inquiries, providing exceptional service to enhance shopping experience.
- Maintained organized checkout area, ensuring cleanliness and adherence to safety protocols.
- Collaborated with team members to optimize workflow during peak hours, reducing wait times for customers.
- Reconciled cash drawer at end of shifts, identifying discrepancies and resolving issues promptly.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
Waitress
Cox's Hamburgers
10.1987 - 01.1988
- Collaborated with kitchen staff to ensure timely food delivery and accurate orders.
- Maintained cleanliness and organization of dining area, contributing to a welcoming atmosphere.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Processed orders and sent to kitchen employees for preparation.
Education
GED -
Bladen Community College
Dublin, NCNo Degree - CNA 1 And CNA 2
Bladen Community College
Dublin, NC05-2006
Skills
- Patient interaction
- Direct patient care
- HIPAA regulations
- Maintaining equipment
- Patient vital taking
- Medical record documentation
- Patient monitoring
- Patient assessments
- Infection control protocols
Certification
- Classification of Control Medications
- Coumadin
- Medication Administration Update
- 5 hr Med Training
- 10 hr Med Training
- Medication Errors
- Vital Signs
- Hypertension in Adults
- Infection Control
- Anemia
- Blood Bourn Pathogens
- Diabetes & Insulin Administration
- e-Mar Medication Administration
- Falls
- CPR
- THE OPTIMAL LEADER (1 YEAR INTENSIVE LEADERSHIP COURSE)
- Alzheimer's the Beautiful Truth of Lying
- Alzheimer's
- Medication Errors
- COPD
- NC 80 hour PCA online Course prerequisite
- Medication to reduce Cholestrol
Timeline
MedTech
West Bladen Assisted Living and Memory Care
09.2007 - 09.2025
Resident Care Director
West Bladen Assisted Living and Memory Care
09.2007 - 09.2025
Transportation Coordinator
Bladenboro Assisted Living
06.2006 - 09.2025
Cashier
Walmarts
05.2004 - 03.2005
Waitress
Cox's Hamburgers
10.1987 - 01.1988
GED -
Bladen Community College
No Degree - CNA 1 And CNA 2
Bladen Community College
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