Tammi Fisher
Albemarle
Summary
Sales professional with strong track record in driving revenue growth and building lasting client relationships. Skilled in lead generation, CRM management, and persuasive communication. Known for team collaboration and adaptability, ensuring alignment with shifting business needs. Reliable, results-focused, and ready to make immediate impact.
Overview
11
11
years of professional experience
Work History
Sales Development Representative
Project Physical Therapy
11.2022 - Current
- Assesses client needs with targeted questions and documenting details in multiple software systems, enhancing client satisfaction
- Overcomes objections related to insurance and pricing with clear, value-driven responses
- Coordinates with team members to assure seamless client experiences and organized client interactions, ensuring timely follow-ups using CRM and internal systems
Customer Service Representative
Capitol Wholesale Fence
05.2022 - 11.2022
- Created quotes and processed orders for smaller customers, enhancing sales efficiency and customer satisfaction
- Established and maintained records of customer interactions and transactions, ensuring accurate documentation and timely follow-ups.
- Coordinated with clients and sales representatives to resolve issues, successfully addressing customer complaints and performing merchandise transfers between locations.
Call Center Telemarketing
Carolina Home Remodeling
10.2018 - 03.2020
- Qualified leads by uncovering and verifying needs of potential customers, enhancing lead quality and conversion rates.
- Screened appointments by completing confirmation process, reducing appointment cancellations through accurate customer contact information and rapport building.
- Managed all incoming and outgoing calls for Jacuzzi Walk-in Bathtubs, improving customer satisfaction rates by through efficient communication and problem-solving.
Human Resources Director
Independent Opportunities Incorporated
08.2015 - 03.2017
- Directed all incoming phone calls to the responsible Family Service coordinator, ensuring efficient communication and support.
- Maintained contractor files, ensuring compliance with Cardinal Innovation standards, and organized training sessions for First Aid and CPR, enhancing contractor readiness.
- Ensured accurate weekly billing data entry and bi-weekly paycheck dispersal, improving financial accuracy and contractor satisfaction.
Education
Master - Business Administration
Purdue University Global
03.2022
Skills
- Goal-oriented mindset
- CRM management
- Excellent communication
- Reliability
- Customer relationship building
- Lead qualification
HONORS & AWARDS
Magna Cum Laude
Timeline
Sales Development Representative
Project Physical Therapy
11.2022 - Current
Customer Service Representative
Capitol Wholesale Fence
05.2022 - 11.2022
Call Center Telemarketing
Carolina Home Remodeling
10.2018 - 03.2020
Human Resources Director
Independent Opportunities Incorporated
08.2015 - 03.2017
Master - Business Administration
Purdue University Global