Tamija Williams
Rocky Mount
Summary
Dynamic and detail-oriented professional with extensive experience in warehouse operations at Fed Ex Ground. Proven ability to enhance order accuracy through meticulous product picking and effective communication. A motivated team player skilled in inventory management and customer service, consistently improving efficiency and fostering positive relationships.
Overview
5
5
years of professional experience
Work History
Order Picker
Logitech Solutions
12.2024 - 04.2025
Package Handler
Fed Ex Ground
09.2024 - 12.2024
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Excellent communication skills, both verbal and written.
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
Return Processing Associate
QVC
10.2020 - 12.2021
- Collaborated with team members to ensure smooth workflow and consistent adherence to return policies.
- Managed delicate situations involving dissatisfied customers with professionalism and empathy, ultimately resolving disputes amicably.
- Communicated effectively with customers to address concerns or inquiries related to return processes, fostering positive relationships.
- Improved return processing efficiency by implementing streamlined organizational systems and protocols.
Education
Diploma -
Southwest Edgecombe Highschool
Pinetops, NC06.2021
Skills
- Order picking
- Order picking and processing
- Product picking
- Picking accuracy
- Warehouse operations
- Warehouse safety
- Shipping and receiving
- Packing and shipping
- Loading and unloading
- Product packing
- Work area maintenance
- Heavy lifting
- Quick learner
- Workplace organization
- Motivated team player
- Customer service
Timeline
Order Picker
Logitech Solutions
12.2024 - 04.2025
Package Handler
Fed Ex Ground
09.2024 - 12.2024
Return Processing Associate
QVC
10.2020 - 12.2021
Diploma -
Southwest Edgecombe Highschool
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