Tamia Feimster
Greensboro
Summary
Engaging and results-driven Sales, Communications, and Customer Service Specialist with over 4 years of diverse experience spanning property management, home improvement retail, telecommunications, and workforce development. Recognized for driving revenue growth, building strong client and tenant relationships, and managing large-scale projects. Hands-on leader with a proven ability to streamline operations, deliver innovative solutions, and foster long-term success for clients and employers.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Account Manager & Community Partner
Workforce1 Grant Associates
New York
03.2025 - Current
- Manage a portfolio of employer accounts across industries including customer service, hospitality, security, food service, and human services.
- Build and support strategic partnerships with employers and nonprofits to source job-ready candidates.
- Facilitate job readiness workshops, resume reviews, and one-on-one career coaching.
- Collaborate across teams to align candidate skills with employer hiring needs.
- Track outcomes and program impact using CRM tools for compliance and reporting.
Account Sales Manager
Spectrum Community Solutions
Greensboro
03.2024 - 01.2025
- Increased client retention by 60% through strategic follow-ups and customized service plans.
- Delivered persuasive presentations to close new business opportunities, boosting revenue.
- Acted as the liaison between internal technical teams and clients, ensuring service excellence.
- Utilized Salesforce CRM to oversee the complete sales cycle, from prospecting to performance tracking.
Sales Specialist
Lowe's Home Improvement
Greensboro
03.2023 - 03.2024
- Delivered expertise across flooring, appliances, doors/windows, HVAC, and building materials.
- Managed complex project sales cycles with tailored quotes and recommendations.
- Boosted departmental sales by 20% through upselling, cross-selling, and relationship management.
- Coordinated installations and improved turnaround times with reduced errors.
- Enhanced merchandising strategies and collaborated with management on sales initiatives.
- Provided consulting for large-scale residential and commercial renovation projects.
Property Manager
Greensboro Property Group
Greensboro
08.2022 - 03.2024
- Oversaw day-to-day operations of multiple rental properties, including tenant communications, leasing, and maintenance coordination.
- Collected rents, managed budgets, and negotiated vendor contracts to maximize profitability.
- Coordinated property renovations, inspections, and ensured compliance with housing standards.
- Improved tenant satisfaction and retention rates through proactive engagement and service delivery.
- Introduced streamlined reporting practices that increased efficiency in property oversight.
Education
Associate's Degree - Communications
Guilford Technical Community College (GTCC)
Jamestown, NCGraduated -
Eastern Guilford High School
Gibsonville, NCSkills
- Sales & Customer Engagement
- Project & Account Management
- Property & Tenant Relations
- Client Relationship Management (CRM)
- Conflict Resolution & Consultative Selling
- Financial Oversight
- Data Analysis & Reporting
- Strategic Negotiation
- Team Leadership & Supervision
- Inventory & Supply Chain Management
- Workflow Optimization
- Renovation & Improvement Projects
Certification
- Customer Service Excellence (CX) Certification
- HubSpot Inbound Sales Certification
- First Aid / CPR Certification
- Microsoft Office Specialist (MOS)
- Salesforce Certification
Timeline
Account Manager & Community Partner
Workforce1 Grant Associates
03.2025 - Current
Account Sales Manager
Spectrum Community Solutions
03.2024 - 01.2025
Sales Specialist
Lowe's Home Improvement
03.2023 - 03.2024
Property Manager
Greensboro Property Group
08.2022 - 03.2024
Associate's Degree - Communications
Guilford Technical Community College (GTCC)
Graduated -
Eastern Guilford High School