Ta'Meca Croom
Goldsboro,NC
Summary
Achieved enhanced personnel security and accuracy through strategic planning and execution. Elevated team capabilities by implementing comprehensive training and mentoring programs, resulting in improved performance. Drove compliance with regulatory requirements and safety protocols, leading to a culture of quality assurance and operational excellence. Adapted swiftly to evolving policies and organizational needs. Recognized for reliability and punctuality in high-pressure environments. Contributed to team success by willingly taking on diverse tasks. Energized team dynamics with a positive, outgoing personality and strong communication skills. Professional in correctional facility management, known for strong standards and results-driven performance. Extensive experience in enforcing regulations and maintaining order within facilities. Valued for collaborative spirit and adaptability, with skills in conflict resolution and surveillance.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Licensed Cosmetologist
Stylist Ta’Meva’s Corner
07.2010 - Current
- Provide excellent service to each customer by understanding their needs and wants
- Staying educated with the latest polices and hair trends
- Provide ongoing training to hairstylists to ensure the safety of each customer
- Creates and maintains an environment that promotes positive communications and fosters teamwork within the salon
- Continuous follow up with customer satisfaction and feedback.
- Resolves key customer administrative and hair inquiries and complaints. Responsible for the quality of each customer hair and service
- Provides solutions to problems and issues within the salon
- Delivered personalized haircuts, color treatments, and styling services to enhance client satisfaction.
- Advised clients on hair care products and maintenance techniques for optimal results.
- Implemented scheduling systems to optimize appointment bookings and reduce wait times.
- Developed loyalty programs that increased client retention through targeted promotions.
- Trained junior cosmetologists in advanced techniques and customer service best practices.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Stayed up-to-date on current trends and techniques in cosmetology, incorporating them into daily practices.
- Increased revenue through effective customer service and inventory management.
- Trained salon staff in traditional and innovative haircutting techniques and salon management.
Correctional Officer III
Eastern Correctional Institution
09.2024 - 02.2025
- Ensured safety and security of inmates through vigilant monitoring and adherence to established protocols.
- Conducted regular inspections of facilities to maintain compliance with regulations and operational standards.
- Responded promptly to incidents, utilizing conflict resolution skills to de-escalate volatile situations.
- Collaborated with staff to develop and implement rehabilitation programs that promote inmate reintegration.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
- Monitored inmate health and welfare, coordinating with medical staff as needed.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
Health Care Technician I
Cherry Hospital
03.2005 - 06.2018
- Setup and assist with self-administration of medication
- Monitor and record temperature, pulse, respirations and blood pressure
- Order and receive medication; keep medication files and medical records current and up-to-date
- Review and follow a written assignment for daily care to residents and conduct daily activities
- Answer pages promptly according to the established protocol
- Maintain safe and therapeutic environment
- Providing patient care and support to patients and their families
- Work independently and carry out a variety of critical and time sensitive projects without detailed instructions
- Maintain the confidentiality of sensitive and confidential information obtained through the course of completing assignments
- Maintain Agency performance expectations 100% of the time
- Promoted a positive healing environment by actively engaging and interacting with patients during their recovery process.
- Streamlined communication between healthcare team members, ensuring prompt attention to patient needs and concerns.
- Enhanced patient satisfaction by providing compassionate assistance with daily living activities.
- Assisted nurses and physicians in various procedures, ensuring proper protocols were followed for optimal patient outcomes.
- Maintained strict adherence to HIPAA regulations while handling sensitive patient information with discretion and professionalism.
- Cleaned and sterilized instruments, equipment and surfaces.
- Monitored patient vital signs, lab results and other indicators of health.
- Prevented bedsores and enhanced mobility through regular repositioning, range-of-motion exercises, and skin assessments for at-risk patients.
- Managed patient intake and discharge processes, ensuring a seamless and organized transition between care settings.
Education
High School Diploma - Correctional Officer
North Carolina Department of Adult Correction
Greenville, NC02.2024
Certificate - CNA 1
Wayne Community College
Goldsboro, NC05.2004
GED -
Wayne Community College
Goldsboro, NC04.2002
Skills
Supported new staff members through training and guidance to improve team performance
Certification
- Cosmetology Certification, 2011
- CNA I Certification, 20022
Timeline
Correctional Officer III
Eastern Correctional Institution
09.2024 - 02.2025
Licensed Cosmetologist
Stylist Ta’Meva’s Corner
07.2010 - Current
Health Care Technician I
Cherry Hospital
03.2005 - 06.2018
High School Diploma - Correctional Officer
North Carolina Department of Adult Correction
Certificate - CNA 1
Wayne Community College
GED -
Wayne Community College