Taliah Wall
Rockingham
Summary
Healthcare professional with expertise in patient management and behavioral support. Demonstrated success in documenting patient progress and maintaining regulatory compliance. Strong teamwork and communication skills utilized to improve patient care and operational efficiency.
Overview
1
1
Certification
9
9
years of professional experience
Work History
CNA/Behavioral Health Technician
Daymark Recovery Services
2023.03 - Current
- Provided behavioral support to patients.Enhancing their engagement during daily activities.
- Ensured safe, supportive environments, contributing to overall patient well-being.
- Monitored patient vital signs, reporting significant changes to nursing staff.
- Documented patient progress, updating healthcare team to facilitate coordinated care
Patient Care Advocate
FastMed Urgent Care
2021.08 - 2022.08
- Verified insurance and self-pay plans to facilitate accurate billing and enhance patient experience.
- Streamlined patient intake and check-in processes to improve operational workflow.
- Stocked supplies and ensured equipment functionality to prepare patient rooms for optimal care delivery..
- Maintained accurate organization and filing of documents to ensure compliance with regulatory standards.
Team Leader
Sonics Drive In
2017.09 - 2019.08
- Led team to complete tasks on time while ensuring high standards were met.
- Supervised daily operations of team members, enhancing accuracy in daily counts and efficiency.
- Managed cash handling processes, ensuring accuracy in daily counts and reconciliations.
- Operated cash register with accuracy during high-volume transactions.
- Maintained clean and organized checkout area to enhance customer experience
Education
Practical Nursing - Licensed Practical Nursing
Richmond Community College
Hamlet, NC2026-07
Associate of Science -
Richmond Community College
Hamlet, NC2019-05
Skills
- Patient management
- Behavioral support
- Vital sign monitoring
- Patient intake procedures
- Medication assistance
- Specimen collection
- Patient documentation
- Health regulations
- Process improvement
- Team collaboration
- Healthcare communication
- Patient communication
- Emotional support
Certification
- CNA - Certified Nurse Assistant
Timeline
CNA/Behavioral Health Technician
Daymark Recovery Services
2023.03 - Current
Patient Care Advocate
FastMed Urgent Care
2021.08 - 2022.08
Team Leader
Sonics Drive In
2017.09 - 2019.08
Practical Nursing - Licensed Practical Nursing
Richmond Community College
Associate of Science -
Richmond Community College