Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Takesia Moore

Raleigh

Summary

Dedicated Medical Office Assistant with over four years of experience in patient scheduling, insurance verification, and front desk operations. Skilled in managing patient interactions and ensuring smooth healthcare operations to deliver exceptional service and support.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Medical Office Assistant

UNC Rex Healthcare
Raleigh
02.2022 - Current
  • Managed patient scheduling and appointment confirmations to ensure timely visits.
  • Coordinated communication between healthcare providers and patients to enhance care delivery.
  • Supported front desk operations, including answering phones and greeting patients warmly.
  • Scheduled patient appointments, answered incoming calls, and assisted with inquiries.
  • Assisted with referrals and prepared medical records for patients.
  • Managed medical records using an electronic health record system.
  • Collected information, verified insurance and collected co-payments for patients as part of check-in process.

Certified Nursing Assistant

UNC Rex Healthcare
Raleigh
09.2012 - 02.2022
  • Assisted nursing staff with daily patient care tasks and activities.
  • Monitored vital signs and reported changes to healthcare team promptly.
  • Documented patient information accurately in electronic health records systems.
  • Monitored vital signs including blood pressure, pulse rate, respiration rate.
  • Observed and reported unusual symptoms and changes to charge nurse.
  • Maintained clean and safe patient environments, adhering to hygiene standards.

Education

Some College (No Degree) - Biology

Saint Augustine's College
Raleigh, NC

Some College (No Degree) - Certified Nursing

Thomas Healthcare
Raleigh, NC

Skills

  • patient scheduling
  • insurance verification
  • customer service
  • front desk operations
  • attention to detail
  • quality assurance
  • effective communication
  • Patient registration
  • Phone and email etiquette

Certification

Certified Nursing Assistant I

References

References available upon request.

Timeline

Medical Office Assistant

UNC Rex Healthcare
02.2022 - Current

Certified Nursing Assistant

UNC Rex Healthcare
09.2012 - 02.2022

Some College (No Degree) - Biology

Saint Augustine's College

Some College (No Degree) - Certified Nursing

Thomas Healthcare
Takesia Moore