Takayla Thomas
Summary
Detail-oriented professional with strong skills in legal documentation and customer service. Eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Possess strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Detention Officer
New Hanover County Sheriff's Office
Wilmington
01.2025 - Current
- Conducted regular security checks throughout detention areas and facilities.
- Addressed incidents swiftly, using de-escalation techniques.
- Provided support during court appearances, ensuring detainee safety and escorting them accordingly.
- Documented daily activities and incidents in detailed reports for review by supervisors.
- Participated in training sessions to enhance skills in crisis management and conflict resolution.
- Performed administrative duties such as filing, data entry, mail sorting and answering telephones.
Cahsier
Publix Super Markets Inc
Wilmington
06.2018 - 01.2025
- Processed customer transactions quickly to minimize wait times at a leading grocery retailer.
- Maintained accurate cash drawer throughout shifts to ensure financial integrity.
- Assisted customers with product inquiries and store navigation, improving overall shopping experience.
- Collaborated with team members to maintain a clean and organized checkout area.
- Trained new cashiers on register operations and customer service best practices.
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained up-to-date knowledge of store promotions to effectively promote sales to customers.
Legal Intern
Bowman Legal Services
Winston-Salem
08.2023 - 12.2023
- Drafted legal documents and correspondence, enhancing clarity and compliance under attorney supervision.
- Researched legal precedents and regulations to support effective case preparation.
- Reviewed legal documents and provided summaries of their contents.
- Assisted in client meetings by taking detailed notes and summarizing discussions, facilitating informed decision-making.
- Organized case files and maintained accurate documentation for ongoing cases.
- Managed scheduling of court appearances and attorney appointments effectively.
- Attended court proceedings to observe attorneys in action.
Education
Bachelor of Arts - Justice Studies
Winston-Salem State University
Winston-Salem, NC12-2023
Skills
- Criminal law
- Legal documentation
- Report writing
- Attention to detail
- Microsoft Office
- Problem solving
- Effective multitasking
- Conflict resolution
- Effective communication
- Customer service
Certification
- BLS/CPR
- DOCC
Timeline
Detention Officer
New Hanover County Sheriff's Office
01.2025 - Current
Legal Intern
Bowman Legal Services
08.2023 - 12.2023
Cahsier
Publix Super Markets Inc
06.2018 - 01.2025
Bachelor of Arts - Justice Studies
Winston-Salem State University