Taimek Humphrey
Carrboro
Summary
Versatile medical assistant with first-rate communication skills and a personable demeanor demonstrated across 3 years in patient-focused roles. Excellent knowledge of medical terminology, and billing procedures. Experienced in transcription, scribing, assisting in procedures, records management, and industry software applications.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Lead Medical Office Assistant
Central Dermatology Center, PA
11.2024 - Current
- Retained all responsibilities of previous role as medical assistant, assisting with procedures and scribing for providers
- Provided exceptional customer service, addressing patient concerns promptly and professionally.
- Maintained records of inventory and restocked supplies as necessary
- Coordinated maintaining a supply of medication samples with drug reps
- Recorded logs to ensure various equipment remained clean and in working condition
- Enhanced patient satisfaction by providing efficient and courteous front office support.
- Managed difficult situations involving upset patients or families calmly and effectively, preventing escalation of conflicts within the office setting.
Medical Assistant
Central Dermatology Center, PA
03.2023 - 11.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Assisted physicians with minor surgeries, including preparing the operating room and sterilizing instruments.
- Obtained the patient's medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing, and scanning documents.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Medical Receptionist
Central Dermatology Center, PA
03.2022 - 03.2023
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
Education
Practical Nursing
Wake Technical Community College
Raleigh, NC01-2028
High school diploma -
Smithfield-Selma High School
Smithfield, NC01.2020
Skills
- Experience Administering Injections
- Medical Office Experience
- Medical Scheduling
- Medical Billing
- Microsoft Word
- Phlebotomy
- Vital Signs
- HIPAA compliance
- Medical office procedures
- Team leadership
- Patient charting
- Patient confidentiality
- Staff training and development
- Insurance verification
Certification
CPR Certification
Timeline
Lead Medical Office Assistant
Central Dermatology Center, PA
11.2024 - Current
Medical Assistant
Central Dermatology Center, PA
03.2023 - 11.2024
Medical Receptionist
Central Dermatology Center, PA
03.2022 - 03.2023
CPR Certification
Practical Nursing
Wake Technical Community College
High school diploma -
Smithfield-Selma High School
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