Tahrik K. Ofori
Charlotte
Summary
Sales professional with solid foundation in both commercial and residential markets, ready to deliver impactful results. Known for fostering team collaboration and adapting to dynamic environments. Skilled in client relationship management and strategic sales planning, ensuring reliable and results-driven performance.
Overview
10
10
years of professional experience
Work History
Commercial and Residential Sales Consultant
Spectrum
08.2024 - Current
- Maintained up-to-date knowledge of industry trends and regulations, ensuring compliance in all transactions.
- Conducted comprehensive market analysis to identify optimal property options for clients needs.
- Collaborated with team members to drive sales and improve overall performance of the department.
- Handle inbound retention calls, assisting customers with billing concerns, service upgrades, and plan changes.
- Utilize persuasive communication and, problem solving skills to reduce customer churn and increase retention.
- maintain accurate records of customer interactions and resolution using CRM tools.
Armed Security
G4S/Allied Universal Armed Security
11.2018 - 08.2024
- Ensure safety of facilities and employees
- Perform security patrols regularly of designated areas
- Utilized Avigilon camera software
- Watch for irregular or unusual conditions that may create security concerns or safety hazards
- Provide assistance to customers, employees and visitors in a courteous and professional manner
- Warn violators of rule infractions
Shipment and Receiving
Amerisourcebergen
01.2017 - 11.2018
- Utilized scan guns to accurately scan and identify incoming and outgoing packages, and to input data into company's computer system
- Utilized software systems to manage shipments, track orders, and monitor stock levels
- Ensured packages
- Utilize a conveyor line in a fast pace environment
- Foster healthy communication and teamwork
Cap 2 Associate
Walmart
03.2015 - 12.2017
- Assisted Cap 2 Managers with daily operations, including scheduling, customer relations, and data entry into excel
- Maintained accurate records of sales and inventory
- Unload General Merchandise trucks and separate the merchandise onto various pallets according to each department
- Operate manual and electric pallet jacks to move bulks of merchandise onto the sales floor for stocking purposes
- Trained store personnel in the use of computer systems and applications
- Describe products for customers with questions regarding specified/ requested items, achieving great customer satisfaction
- Have the ability to follow instruction and rules created by superiors
Education
High School Diploma -
South Mecklenburg High School
01.2015
Skills
- Microsoft Office 365
- Okta
- Service Now
- Avigilon
- firearm proficiency with security
- communication, problem solving, teamwork
- Peripherals (Monitors, Keyboards, Mice, etc)
- CSG systems international
Timeline
Commercial and Residential Sales Consultant
Spectrum
08.2024 - Current
Armed Security
G4S/Allied Universal Armed Security
11.2018 - 08.2024
Shipment and Receiving
Amerisourcebergen
01.2017 - 11.2018
Cap 2 Associate
Walmart
03.2015 - 12.2017
High School Diploma -
South Mecklenburg High School
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