Tahja Evans
Charlotte
Summary
Medical Assistant with 8+ years of experience excelling in patient support, clinical and medical administrative efficiency. Proficient hands on from clinical surgical settings to medical administrative billing, coding, and insurance claims ensuring compliance and accuracy. Committed to improving care through effective communication, teamwork, determination, and meticulous attention to detail.
Overview
10
10
years of professional experience
Work History
Patient Accounting Associate
Knowtion Health
02.2025 - 09.2025
- Revenue Cycle Management
- Processed medical prior authorizations and appeals.
- Processed medical insurance claims efficiently, enhancing claim resolution speed.
- Adjusted patient accounts accurately, improving financial accuracy reflecting in patient and hospital provider/client satisfaction.
- Executed medical billing and coding tasks, ensuring compliance with industry standards.
Medical Assistant/Patient Support Specialist
Diversified Family Services
06.2024 - 12.2024
- Maintain accurate client records and care plans, ensuring seamless patient support.
- Reported critical changes in patient health, facilitating timely medical interventions.
- Monitored vital signs, contributing to improved patient health outcomes.
- Coordinated medical authorizations, streamlining appointment scheduling.
Patient Accounting Associate
Virtual Business Office Associates
05.2021 - 06.2024
- Processed medical prior authorizations and appeals
- Processed medical insurance claims efficiently, enhancing claim resolution speed.
- Adjusted patient accounts accurately, improving financial accuracy reflecting in patient and hospital provider/client satisfaction.
- Executed medical billing and coding tasks, ensuring compliance with industry standards.
Medical Assistant
Dr. Marlowe’s Weight Loss Institute
11.2020 - 06.2021
- Supported patient motivation and comfort, enhancing recovery experiences.
- Administered shots and EKGs, ensuring accurate patient vitals.
- Managed printing of essential documents, maintaining organized records.
- Worked closely with nutritionists and physicians to implement comprehensive weight loss strategies. Educated patients on healthy lifestyle choices.
Medical Assistant
Mecklenburg Heart Specialists
10.2016 - 04.2019
- Prior Authorizations and appeals for medication and surgical appointments
- Recorded patient data in EMR, ensuring accuracy and confidentiality.
- Streamlined pharmacy communications.
- Assisted in surgical vein ablation procedures and treatments, enhancing patient care.
- Collected and prepared specimens, supporting diagnostic efficiency.
- Scheduled tests and follow-ups, optimizing patient flow.
Medical Assistant Intern
CMC Mercy
10.2015 - 12.2015
- Assisted in pre-surgical health assessments, ensuring patient readiness for procedures.
- Supplied medical staff with necessary tools, enhancing operational efficiency.
- Recorded patient histories and conducted phlebotomy, ECGs, supporting accurate diagnostics.
- Provided emotional support to patients, improving their overall experience.
Education
Medical Assisting Diploma - undefined
King’s College
Charlotte, NC12.2015
High School Diploma - undefined
South Mecklenburg High School
Charlotte, NC01.2014
Skills
- Administrative medical care
- Patient account adjustment and processing medical claims
- Medical billing and coding
- Workplace safety
- EMR systems
- Time management
- Conflict resolution
- Medical terminology
- Insurance prior authorizations and appeals
- Multitasking
- Patient-focused care
- Client-focused care
- Companionship and emotional support
- Passion for helping others
- Revenue Cycle Management
- Clinical care such as vitals
- Medication administration
- Surgical pre and post operation care
- Working in sterile surgical settings
- Phlebotomy
- EKG
- Patient monitoring
Timeline
Patient Accounting Associate
Knowtion Health
02.2025 - 09.2025
Medical Assistant/Patient Support Specialist
Diversified Family Services
06.2024 - 12.2024
Patient Accounting Associate
Virtual Business Office Associates
05.2021 - 06.2024
Medical Assistant
Dr. Marlowe’s Weight Loss Institute
11.2020 - 06.2021
Medical Assistant
Mecklenburg Heart Specialists
10.2016 - 04.2019
Medical Assistant Intern
CMC Mercy
10.2015 - 12.2015
Medical Assisting Diploma - undefined
King’s College
High School Diploma - undefined
South Mecklenburg High School
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