Taeshia Norflett
Clayton
Summary
Talent Acquisition professional with deep understanding of recruitment strategies, employee engagement, and workforce planning. Known for strong focus on team collaboration and delivering results. Adept at identifying top talent, managing full-cycle recruitment, and adapting to changing needs. Valued for communication skills, problem-solving abilities, and strategic thinking.
Overview
9
9
years of professional experience
Work History
Talent Acquisition Manager
Johnston Community College
06.2023 - Current
- Implements and manages processes to attract, evaluate, and refer candidates for open positions through recruiting websites, employee referrals, and other sourcing methods.
- Oversees the college recruiting program, policies, and procedures.
- Manages the online applicant tracking system (NEOGov) Develops job postings and publishes them in appropriate locations.
- Processes updates and access for online applications.
- Prepares documentation for search committees.
- Prepares and disseminates correspondences for applicants. Completes criminal background checks.
- Manages recruitment statistical information and application files.
- Maintain personnel files in document management system and provide administrative assistant support for the Human Resources Director: duties require access to and possession of information pertaining to the employer/employee relations and confidential matters related to employee processes.
- Meets with new employees to complete onboarding process to include obtaining a JCC ID Badge and Car Decal.
- Enters and maintains employee information in Colleague. Assists with entering and maintaining time and leave accruals in Colleague and Time Clock Plus.
- Scans employee personnel files and documents into document management system.
- Serve on various committees as requested.
Site Manager
American Self Storage
06.2021 - Current
- Filing relevant paperwork and invoices for customers
- Complied with safe operating practices and assessed operational procedures against best practices.
- Reduced safety incidents by conducting regular site inspections and enforcing strict adherence to safety protocols.
- Developed strong relationships with clients through consistent communication of project updates and prompt resolution of concerns or issues.
- Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
- Oversaw all daily office operations and equipment maintenance.
Title Specialist
Insurance Auto Auction
05.2020 - 06.2021
- Review and process documentation for insurance and remarketing customers
- Process incoming salvage titles from multiple states and set for sale
- Provide excellent customer service and support by offering solutions and timely responses to external/internal partners
- Communicated with customers to resolve common title issues.
- Entered title and vehicle information into database.
- Audited and reviewed title documents for accuracy and compliance with state and federal regulations.
Shift Manager
Aldi
05.2018 - 05.2020
- Supervise store team during designated shifts
- Unpacking and stocking of grocery/cooler/freezer/meat and produce pallets
- Review and execution of store inventory orders
- Cash control and distribution
- Ability to work quickly and maintain a positive attitude in a fast paced environment
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Excelled in every store position and regularly backed up front-line staff.
Customer Service Rep
Conduent
05.2016 - 04.2018
- Effectively managed a high-volume of inbound and outbound customer calls
- Addressed and resolved customer complaints emphatically and professionally.
- Provided primary customer support to internal and external customers.
- Updated account information to maintain customer records.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
Associate's degree - Business Administration
Wake Technical Community College
05-2024
Bachelor of Science - Business Administration And Management
North Carolina Central University
Durham, NC12-2026
Skills
- Applicant tracking systems
- Recruitment
- Data-driven decision making
- Candidate sourcing
- Onboarding processes
- Compensation analysis
- Job posting optimization
Timeline
Talent Acquisition Manager
Johnston Community College
06.2023 - Current
Site Manager
American Self Storage
06.2021 - Current
Title Specialist
Insurance Auto Auction
05.2020 - 06.2021
Shift Manager
Aldi
05.2018 - 05.2020
Customer Service Rep
Conduent
05.2016 - 04.2018
Associate's degree - Business Administration
Wake Technical Community College
Bachelor of Science - Business Administration And Management
North Carolina Central University
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