Tabitha Jones
Carthage
Summary
Highly qualified professional with an extensive background in funeral services. An empathetic leader that is capable of defining professional and personal boundaries, cultivating key relationships and family advocacy. Currently seeking a position as a Funeral Services Assistant.
Overview
6
6
years of professional experience
Work History
Funeral Services Assistant
02.2021 - 12.2023
- Provided professional services for approximately 200 funerals including on-site, grave-side, celebration of life and memorial services. Delivered and set up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families, ensured proper respect, care, and storage of these items.
- Ensured proper documentation by preparing death certificates as required.
- Demonstrated cultural sensitivity by accommodating diverse family traditions and religious customs during funeral services (including: Buddist, Catholic, various Orthodox denominations, Jewish, and Christian).
- Upheld client confidentiality and privacy by diligently managing sensitive personal information related to deceased individuals and their families (i.e. properly labeled and stored valuable personal property and decedent's personal artifacts).
- Performed office duties such as answering phones, operating computers and multiline phone system, setting up stereo/video system, and housekeeping/janitorial duties at funeral parlor.
- Proficient in driving hearse and flower van, performed cleaning and operation of vehicles.
- Greeted and received client families and other persons entering the office for information and assistance.
- Demonstrated empathy for grieving families by offering emotional support and guidance throughout the entire process.
- Maintained a high level of professionalism by adhering to all funeral home policies and ethical standards while interacting with families and colleagues.
- Carried flowers to hearses or funeral vehicles for transportation to churches and places of interment.
- Transferred cremated remains from temporary urns to permanent urns to release cremated remains to families.
- Assisted the Funeral Director in transportation of decedents/cremains to final place of disposition.
Team Manager
Volunteer Work
07.2017 - 11.2021
- Managed team of 8 volunteers over 4 years, raised $12K cumulatively for Children's Miracle Network Hospitals.
- Engaged 416 community members on sensitive topics such as childhood illness and death, showing compassion and care.
- Devised strategies and roadmaps to support organizational vision across multiple digital channels.
Co-Founder
Military Spouse Relations Committee
07.2020 - 02.2021
- Planned and organized 16 committee meetings (virtual and in person) for 19 beneficiaries. Developed and executed long-term and short-term plans for childcare, event attendance, and mental wellbeing of military spouses.
- Engaged with Chief Operating Officer (COO) and Deputy to ensure milestones were met ahead of schedule.
- Coordinated purchase of $560 of merchandise and with 100% distribution success.
- Promoted environment of inclusion and support for committee members and beneficiaries.
Education
Funeral Services And Mortuary Science
CANA Crematory Operator Certificate
Online08.2024
Skills
- Highly Motivated
- Detail Oriented
- Strong Interpersonal Communication Skills
- Team Management
- Active Listening
- Compassionate
Awards
- Recognized by Senior Enlisted Leader for excellence in service. Awarded 2021 Co-Founder of the year.
References
Brandon Yeckel, General Manager Demaine Funeral Home Springfield VA, 412-737-3462
Joshua Bangert, Navy Senior Enlisted Leader: 757-773-2511
Rachael Denfeld, Finance Coordinator USAF: 904-881-0016
Paxson Bachus, Graphic Designer: 571-426-3593
Timeline
Funeral Services Assistant
02.2021 - 12.2023
Co-Founder
Military Spouse Relations Committee
07.2020 - 02.2021
Team Manager
Volunteer Work
07.2017 - 11.2021
Funeral Services And Mortuary Science
CANA Crematory Operator Certificate
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