Tabbatha Shamburger
West End
Summary
Proficient in managing operations in high-pressure environments, ensuring compliance with healthcare regulations. Strong background in facilitating communication between medical staff and administrative teams to improve service delivery.
Overview
28
28
years of professional experience
Work History
Manager of EMS Communications
FirstHealth Moore Regional Hospital
Pinehurst
03.2016 - Current
- Oversaw daily operations and ensured compliance with healthcare regulations.
- Coordinated staff schedules to optimize patient care and resource allocation.
- Implemented new policies to improve workflow efficiency across departments.
- Facilitated communication between medical staff and administrative teams.
- Managed patient intake processes to enhance service delivery experience.
- Developed strategies for effective resource management within the facility.
- Trained employees on additional job positions to maintain coverage of roles.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Recruited and hired qualified candidates to fill open positions.
Certified Dialysis Technician
Fresenius Medical Care Holdings Inc.
Asheboro
03.2010 - 03.2016
- Monitored patient vital signs during dialysis sessions.
- Prepared and maintained dialysis equipment for optimal performance.
- Trained new staff on operational protocols and best practices.
- Ensured compliance with safety standards and regulations in all procedures.
- Documented patient information accurately in electronic health records.
- Performed routine maintenance on dialysis machines and supplies.
- Took and documented patient temperature, blood pressure, pulse and respiration rates before and after dialysis treatment.
- Performed routine sterilization, cleaning, and maintenance of hemodialysis machines and equipment.
- Attached dialyzer and tubing to dialysis machines for use in hemodialysis treatment.
- Primed dialyzer with saline or heparinized solutions and followed formula directions when preparing dialysate.
911 Emergency Dispatcher
Moore County 911 Communications
Pinehurst
09.1997 - 12.2002
- Operated multi-line phone systems to receive emergency calls.
- Coordinated responses with police, fire, and medical services.
- Monitored radio communications and dispatched appropriate units.
- Maintained accurate logs of all emergency calls and actions taken.
- Assisted in training new dispatchers on protocols and systems.
- Conducted quality assurance reviews of call handling processes.
- Acted calmly and professionally under pressure while making decisions in high stress situations.
- Received incoming calls from the public and determined the nature of the emergency.
- Monitored multiple radio frequencies simultaneously while entering data into computer system.
- Routed non-emergency calls to appropriate departments or agencies when applicable.
- Assessed callers' needs and dispatched appropriate personnel to respond to emergencies.
- Communicated effectively with other dispatch centers to coordinate resources when responding to large scale events.
Education
Bachelor's Degree - Emergency Management
Western Carolina University
Cullowhee, NCHigh School Diploma -
Pinecrest High School
Southern Pines, NC06-1994
Skills
- Emergency management
- Patient care coordination
- Effective communication
- Crisis response planning
- Compliance monitoring
- Resource allocation
References
References available upon request.
Timeline
Manager of EMS Communications
FirstHealth Moore Regional Hospital
03.2016 - Current
Certified Dialysis Technician
Fresenius Medical Care Holdings Inc.
03.2010 - 03.2016
911 Emergency Dispatcher
Moore County 911 Communications
09.1997 - 12.2002
Bachelor's Degree - Emergency Management
Western Carolina University
High School Diploma -
Pinecrest High School