Tabatha Delgado
Mount Airy
Summary
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
13
13
years of professional experience
Work History
Academic Advisor
American National University
10.2024 - Current
- Assisted in developing personalized academic plans for diverse student populations.
- Monitored student progress, providing timely interventions to enhance academic performance.
- Collaborated with faculty to address student concerns and improve overall educational experience.
- Utilized advising software to track student information and streamline communication processes.
- Developed resource materials to support students in navigating academic policies and procedures.
- Managed caseloads effectively, prioritizing tasks based on urgency and importance while maintaining high-quality service delivery.
- Provided support and guidance to students experiencing academic and personal troubles.
- Developed strong relationships with students, providing mentorship and fostering personal growth.
- Helped students develop organizational, time management and study skills.
Lead Server
East Coast Wings + Grill
07.2012 - 10.2024
- Supervised daily operations, ensuring efficient service and adherence to quality standards.
- Trained and mentored new staff, fostering a collaborative team environment.
- Resolved customer complaints promptly, maintaining high satisfaction rates.
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Collaborated with managers on employee scheduling needs, helping maintain optimal coverage during peak hours without sacrificing quality of service.
- Supported other staff members during busy shifts by stepping in wherever needed to maintain smooth operations.
- Developed strong relationships with guests, fostering loyalty and repeat business.
- Resolved customer complaints promptly and professionally, maintaining positive relationships with patrons.
Education
MBA - Business Administration
American Public University
Charles Town, WV08-2022
Certificate - Digital Communications And Media
Full Sail University
Winter Park, FL06-2016
Bachelor of Arts - Creative Writing
Full Sail University
Winter Park, FL12-2014
Skills
- Excellent oral and written communication
- Strategic Decision-making
- Academic monitoring
- Technological proficiency
- Problem-solving
- Attention to detail
- Memory retention
- Task prioritization
- Retention strategies
- Records maintenance
- Staff supervision
Timeline
Academic Advisor
American National University
10.2024 - Current
Lead Server
East Coast Wings + Grill
07.2012 - 10.2024
MBA - Business Administration
American Public University
Certificate - Digital Communications And Media
Full Sail University
Bachelor of Arts - Creative Writing
Full Sail University