Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
Awards
References
Timeline
Generic

SYLENA HUTCHINSON

Charlotte

Summary

Dynamic Sales Director with a proven track record at The Haven & The Laurels at Carolina Place, excelling in lead generation and customer relationship management. Successfully negotiated contracts and organized impactful events, driving significant growth and enhancing brand visibility. Adept at cultivating partnerships and leading teams to exceed sales targets.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Director

The Haven & The Laurels at Carolina Place
Pineville
12.2024 - Current
  • Directed all phases of sales cycle, achieving successful deal closures.
  • Negotiated contracts with clients, emphasizing profitability objectives.
  • Established relationships with local referral partners in senior living sector.
  • Organized events and presentations to generate leads and boost brand visibility.
  • Cultivated relationships with key organizations and professionals to drive future growth.
  • Provided management team with timely feedback on operational efficiency.

Sales Counselor

The Havens & The Laurels at Carolina Place
Pineville
04.2024 - 12.2024
  • Cultivated strong client relationships to achieve move-in goals.
  • Identified and conveyed effective solutions for prospects during closing and post-sales phases.
  • Engaged local stakeholders to propel external business development initiatives.
  • Conducted monthly marketing events to generate new client leads.
  • Supported sales team in exceeding defined sales and move-in targets.

Sales Associate

Legacy Heights Senior Living Community
Charlotte
04.2023 - 04.2024
  • Achieved daily sales quotas through targeted activities and effective lead management.
  • Facilitated business development with external referral partners to generate direct referrals.
  • Organized quarterly events to engage and nurture relationships with prospects and partners.
  • Assisted Executive Director and Regional Director of Sales and Marketing in executing strategic plans.

Finance Support Specialist - Crusades Dept.

Billy Graham Evangelistic Association
Charlotte
10.2022 - 04.2023
  • Processed vendor invoices to ensure timely payment and accurate record-keeping.
  • Verified and reconciled expense reports for compliance with financial policies.
  • Tracked international subsidy deposits to maintain accurate financial reporting.

Warehouse Manager & Community Liason

New Providence Community Center
Nassau
03.2020 - 03.2021
  • Manage and disseminate all incoming donations for hurricane evacuees and urgent response initiatives such as COVID-related food relief, food distribution to local churches, and hurricane shelter readiness

Education

B.S. - Economics

Old Dominion University
Norfolk, VA
06.2002

B.S. - Finance

Old Dominion University
Norfolk, VA
06.2002

Skills

  • Customer relationship management
  • Team leadership
  • Lead generation
  • Business development
  • Problem solving
  • Event coordination

Certification

  • WTO 2nd Regional Trade Policy Certificate, Kingston, Jamaica, 01/05 - 04/05
  • WTO (GATS) Services Course Certificate, St. Lucia, 10/04

Hobbies and Interests

  • Health & Wellness
  • Charity Fundraising
  • Disaster Relief Support

Awards

  • Albany Employee of the Second Quarter, 2015
  • Albany Employee of the Year Runner-Up, 2015

References

References available upon request.

Timeline

Sales Director

The Haven & The Laurels at Carolina Place
12.2024 - Current

Sales Counselor

The Havens & The Laurels at Carolina Place
04.2024 - 12.2024

Sales Associate

Legacy Heights Senior Living Community
04.2023 - 04.2024

Finance Support Specialist - Crusades Dept.

Billy Graham Evangelistic Association
10.2022 - 04.2023

Warehouse Manager & Community Liason

New Providence Community Center
03.2020 - 03.2021

B.S. - Economics

Old Dominion University

B.S. - Finance

Old Dominion University

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SYLENA HUTCHINSON