Syerra Honeycutt
Greensboro
Summary
Proven Cake Decorator at Harris Teeter, adept in food safety compliance and delivering exceptional customer service. Demonstrated ability to exceed customer expectations with custom cake designs, showcasing strong communication and attention to detail. Cross-trained in various restaurant roles, enhancing team cooperation and quality control without compromising food safety standards.
Overview
10
10
years of professional experience
Work History
Cake Decorator
Harris Teeter
04.2023 - Current
- Designed specialty cakes for weddings, birthdays, and graduations.
- Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
- Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
- Kept work area safe and sanitized by washing utensils, tools, and countertops.
- Maintained a clean and sanitary workspace, adhering to strict food safety guidelines and ensuring overall quality control.
Hostess/Server/Kitchen Staff
Logan’s Roadhouse
07.2019 - Current
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
- Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
Cashier/Kitchen Staff
Company’s Coming
08.2014 - 08.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Providence Grove High School
Climax, NC06.2018
Skills
- Food handling safety
- Strong communication skills
- Food safety compliance
- Quality control
- Continuous learning and adaptation
- Product inspection
- Production-driven
- Attention to detail
- Reliable and responsible
- Team cooperation
- Customer service
- Critical thinking
- Clear communication
Timeline
Cake Decorator
Harris Teeter
04.2023 - Current
Hostess/Server/Kitchen Staff
Logan’s Roadhouse
07.2019 - Current
Cashier/Kitchen Staff
Company’s Coming
08.2014 - 08.2021
High School Diploma -
Providence Grove High School
Similar Profiles
Jeffrey WellsJeffrey Wells
Department Manager Dairy/Frozen at Harris Teeter IncDepartment Manager Dairy/Frozen at Harris Teeter Inc
Piper SavoiePiper Savoie
Personal Shopper at Harris TeeterPersonal Shopper at Harris Teeter
Michael FlournoyMichael Flournoy
Cashier at Harris TeeterCashier at Harris Teeter