Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
5
5
years of professional experience
Work History
Server/Hostess/To-Go Server
Santorini's Greek and Italian Bistro
01.2024 - 06.2025
Provided exceptional customer service to enhance guest satisfaction and encourage repeat visits.
Maintained cleanliness of dining area for a welcoming environment.
Learned menu items and specials to communicate options effectively.
Adapted quickly to customer demands during peak hours, ensuring efficient service.
Managed cash register transactions accurately with attention to detail.
Demonstrated strong multitasking by managing multiple tables without compromising quality.
Used POS system for order placement, bill management, and complimentary items.
Collaborated with team members during busy shifts for efficient workflow.
Sales Associate
MinuteMan
11.2024 - 03.2025
Assisted customers with product selection to enhance shopping experience.
Maintained knowledge of promotions and sales for accurate information.
Resolved customer inquiries promptly to uphold satisfaction levels.
Organized merchandise displays for improved visibility and access.
Optimized racks and shelves to engage customers and promote merchandise.
Handled cash transactions accurately while following cash handling policies.
Processed transactions efficiently using point-of-sale systems.
Monitored inventory levels and reported discrepancies for accurate management.
Resident Advisor
East Carolina University Campus Living
08.2023 - 12.2023
Facilitated programs enhancing resident engagement and inclusivity.
Mediated conflicts among residents to promote communication and resolution.
Conducted floor meetings to share concerns and important information.
Implemented safety protocols ensuring compliance with university policies.
Monitored common areas, maintaining a clean and welcoming environment.
Developed strong relationships fostering a supportive living community.
Created bulletin boards providing resources on academics and mental health.
Collaborated with Resident Advisors on initiatives fostering unity among residents.
Lead Summer Camp Counselor
Town of Surf City
05.2023 - 08.2023
Supervised camp activities, ensuring safety and engagement for participants.
Developed creative programming, enhancing camper experience and skills.
Trained junior counselors, fostering teamwork and effective communication.
Coordinated schedules and logistics for events, improving camp operations.
Implemented emergency procedures to ensure participant safety during incidents.
Served as a role model by demonstrating responsible behavior and sportsmanship.
Designed engaging activities tailored to various age groups, enhancing experiences.
Resolved conflicts effectively while maintaining strong relationships with campers and staff.
Office Assistant
East Carolina University Campus Living
02.2023 - 04.2023
Organized and maintained electronic filing systems, improving document retrieval efficiency.
Supported inventory management by tracking office supplies and placing orders as needed.
Maintained confidentiality in handling sensitive information while performing administrative tasks.
Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Expedited document processing with accurate data entry and timely filing.
Summer Camp Counselor
Town of Surf City
05.2021 - 08.2022
Supervised activities ensuring safety and camper engagement.
Facilitated team-building exercises enhancing collaboration among participants.
Developed creative lesson plans tailored to diverse age groups.
Assisted conflict resolution, fostering a positive camp environment.
Monitored behavior, guiding respect and inclusivity within the group.
Led groups safely through various camp activities.
Organized and coached group activities with campers.
Starbucks Barista
Harris Teeter
07.2020 - 04.2021
Prepared beverages using established recipes and customer preferences.
Maintained organized workstations for efficient service.
Trained new baristas on operations and customer service.
Provided exceptional service by addressing inquiries and resolving complaints.
Operated espresso machines and blenders to enhance beverage quality.
Managed inventory levels for timely supply restocking.
Collaborated with team to streamline workflows during peak hours.
Promoted a welcoming atmosphere by greeting customers promptly.
Education
Bachelor of Arts - Psychology
East Carolina University
Greenville, NC
12-2024
No Degree -
Cape Fear Community College
Wilmington, NC
04-2022
High School Diploma -
Topsail High School
Hampstead, NC
05-2022
International Baccalaureate Middle Years Program -
Paisley IB Magnet School
Winston-Salem, NC
06-2020
Skills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Professional appearance
Hospitality service expertise
Team member support
Team collaboration
Sales expertise
Point of sale operation
Timeline
Sales Associate
MinuteMan
11.2024 - 03.2025
Server/Hostess/To-Go Server
Santorini's Greek and Italian Bistro
01.2024 - 06.2025
Resident Advisor
East Carolina University Campus Living
08.2023 - 12.2023
Lead Summer Camp Counselor
Town of Surf City
05.2023 - 08.2023
Office Assistant
East Carolina University Campus Living
02.2023 - 04.2023
Summer Camp Counselor
Town of Surf City
05.2021 - 08.2022
Starbucks Barista
Harris Teeter
07.2020 - 04.2021
Bachelor of Arts - Psychology
East Carolina University
No Degree -
Cape Fear Community College
High School Diploma -
Topsail High School
International Baccalaureate Middle Years Program -