Sydney Moore
Fuquay-Varina
Summary
Able to work in both a team environment and independently, strong background in guest services and coordination. Successfully managed guest experiences, ensuring satisfaction and smooth operations. Demonstrated effective communication and organizational skills in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Guest Coordinator
Ulta Salon
02.2025 - Current
- Coordinated guest check-in and check-out processes, ensuring smooth transitions for all visitors.
- Managed reservation systems, optimizing booking accuracy and efficiency for improved guest experiences.
- Assisted guests with inquiries and requests, providing exceptional customer service to enhance satisfaction.
- Collaborated with team members to streamline operational workflows and improve response times.
Team Associate
Madd Splatter
10.2023 - 03.2024
- Responsible for helping customers create memories with paint
- Worked with team to exceed customer expectations
- Glazed pottery and loaded Kilns
- Notified customers when finished products were ready for pick up
- Occasionally opened/closed studio and oversee staff to be sure shift duties were completed
- Assisted in managing inventory levels, optimizing stock replenishment processes for smoother workflow.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Increased customer satisfaction by providing exceptional support and resolving issues in a timely manner.
- Learned all required tasks quickly to maximize performance.
Sales Associate
Ace Hardware
03.2022 - 09.2023
- Cash out customers purchases
- Assist customers if they had questions about products or services
- Responsible for assembly of products (grills, wheelbarrows)
- Mix paint for customer orders
- Assisted customers in product selection, enhancing overall shopping experience.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Cashier
Manhattan Pizza
02.2022 - 06.2022
- Take customers orders via in person/phone
- Processed customer transactions efficiently using point-of-sale system.
- Trained new cashiers on register procedures and customer interaction techniques.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
Package Handler
Federal Express
08.2021 - 02.2022
- Load and unload delivery trucks
- Packaging
- Heavy lifting, package sorting
- Operated material handling equipment to ensure safe and efficient package movement.
- Streamlined sorting processes, enhancing workflow efficiency in fast-paced environment.
- Inspected packages for damage, ensuring quality control standards were consistently met.
- Followed safety regulations to maintain safe work environment.
- Assembled, sealed, and loaded packages into correct trucks.
- Used hand-held scanners and physical logs to accurately track item movements.
- Contributed to increased productivity by working effectively in high-pressure situations.
Education
High School -
Pilgrim High School
Warwick, RIHS Diploma - undefined
Penn Foster
01.2021
Skills
- Strong organization
- Effective time management
- Exceptional communication
- Data entry proficiency
- Scheduling expertise
- Customer service
- Time management
- Attention to detail
Certification
- PT - Phlebotomy Technician
Timeline
Guest Coordinator
Ulta Salon
02.2025 - Current
Team Associate
Madd Splatter
10.2023 - 03.2024
Sales Associate
Ace Hardware
03.2022 - 09.2023
Cashier
Manhattan Pizza
02.2022 - 06.2022
Package Handler
Federal Express
08.2021 - 02.2022
HS Diploma - undefined
Penn Foster
High School -
Pilgrim High School
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