Sydney McShea
Concord
Summary
Professional with experience in dental industry, equipped with skills in patient scheduling, insurance verification, and front desk management. Strong focus on team collaboration and delivering results with flexibility to adapt to changing needs. Reliable, approachable, and skilled in communication, fostering positive patient interactions and efficient clinic operations.
Overview
10
10
years of professional experience
Work History
Dental Receptionist
Fort Fairfield Dental Center
Fort Fairfield, ME
09.2024 - 03.2025
- Managed patient scheduling and appointment confirmations to optimize clinic efficiency.
- Coordinated patient records and insurance verifications to ensure accurate billing processes.
- Assisted in maintaining a welcoming reception area for patients and visitors.
- Developed strong relationships with patients through effective communication and attentive service.
ED Technician
Fort Fairfield Elementary School
Fort Fairfield, ME
07.2024 - 09.2024
- Collaborated with teachers to support students with medical conditions.
- Educated staff on health policies and emergency response procedures.
- Developed relationships with parents to discuss student health concerns.
Pharmacy Technician
ICare Pharmacy
Fort Fairfield, ME
07.2023 - 03.2024
- Processed and dispensed medications accurately, ensuring adherence to safety protocols.
- Assisted in managing inventory levels, optimizing stock rotation and minimizing waste.
- Educated patients on proper medication usage and potential side effects, enhancing customer care.
- Collaborated with healthcare professionals to resolve prescription discrepancies efficiently.
Hygiene Assistant
White Smiles Family Dentistry
Fort Fairfield, ME, USA
07.2020 - 07.2023
- Readied patients and work stations for procedures, including organizing tools and supplies and answering patient questions.
- Took and recorded medical and dental histories and vital signs of patients.
- Contributed ideas for improving work process.
- Updated office files daily and kept records organized.
- Helped my team handle high-volume work by prioritizing tasks and organizing supplies.
Ed Tech
Central Aroostook Association
Presque Isle, ME, USA
11.2019 - 07.2020
- Helped students complete the work they were assigned for the day.
- Worked one on one with a child to help them reach there IEP goals.
Finance Assistant
Northern Maine Oral and Facial Surgery
Presque Isle, ME, USA
07.2019 - 11.2019
- Kept company current with financial obligations by distributing invoices and payments.
- Maintained low aging balances with effective collection strategies.
- Checked figures, postings, and documents for correct entry, mathematical accuracy and proper codes.
- Worked and input payments into accounts.
Daycare Teacher
Mama Bear Daycare
Presque Isle, ME, USA
12.2018 - 07.2019
- Watched over the children and made sure the needs of each individual child was met.
- Supervised children to maintain there safety.
- Educated children on colors, shapes, numbers, and letters.
- Taught children to take care of personal needs including how to properly wash hands.
Ice Cream Scooper
RJ'S Market
Fort Fairfield, ME, USA
06.2015 - 08.2018
- Assisted with answering phone calls for to-go orders.
- Prepared ice cream orders with consistent presentation, quality, and portioning.
- Assisted in food preparation and storage.
Cashier
Hillside IGA
Fort Fairfield, ME, USA
04.2015 - 07.2017
- Maintained cleaned and and organized checkout areas.
- Balanced cash drawer at then end of every shift.
- Assisted with answering phone calls.
- Engaged with customers while completing cash register transactions.
- Kept customers happy by quickly processing payments and bagging purchases.
Education
High School Diploma -
Fort Fairfield Middle High School
Fort Fairfield, ME06-2017
Skills
- Microsoft Word
- Google Drive
- Time management
- Task Prioritizing
- Phone and email etiquette
- Excellent multitasking capability
- Appointment scheduling
- Punctual and reliable
- Incoming call reception
- Maintaining cleanliness
- Payment processing
- Insurance verification
- Insurance billing
- Patient scheduling
Timeline
Dental Receptionist
Fort Fairfield Dental Center
09.2024 - 03.2025
ED Technician
Fort Fairfield Elementary School
07.2024 - 09.2024
Pharmacy Technician
ICare Pharmacy
07.2023 - 03.2024
Hygiene Assistant
White Smiles Family Dentistry
07.2020 - 07.2023
Ed Tech
Central Aroostook Association
11.2019 - 07.2020
Finance Assistant
Northern Maine Oral and Facial Surgery
07.2019 - 11.2019
Daycare Teacher
Mama Bear Daycare
12.2018 - 07.2019
Ice Cream Scooper
RJ'S Market
06.2015 - 08.2018
Cashier
Hillside IGA
04.2015 - 07.2017
High School Diploma -
Fort Fairfield Middle High School