Summary
Overview
Work History
Education
Skills
Timeline
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Sydney Jenkins

Albemarle

Summary

Personally I have achieved, through many years of customer service, the ability to connect with people and show them I am a fun, easy person to talk to. I enjoy getting to know people so they know I am someone they can have a lovely conversation with.

Overview

6
6
years of professional experience

Work History

Shift Manager

7 Brew
05.2023 - 11.2024
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Made sure employees were working on task to meet the customer’s needs.
  • Supervised employees and oversaw quality.

Pizzantica

Server
07.2022 - 04.2024
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Sales Associate

Gabe’s
03.2022 - 12.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds.
  • Maintained calm demeanor and professionally managed issues.
  • Prepared merchandise for sales floor by pricing or tagging.

Hwy55

Server
05.2020 - 08.2022
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Barista

Reservoir Coffee
04.2019 - 09.2021
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.

Education

Gray Stone Day School
Misenheimer NC
02.2021

Skills

  • Cash handling
  • Decision-making
  • Ensuring a clean, organized work place
  • Customer service focus
  • Employee training
  • Creating a fun work environment
  • Sales

Timeline

Shift Manager

7 Brew
05.2023 - 11.2024

Pizzantica

Server
07.2022 - 04.2024

Sales Associate

Gabe’s
03.2022 - 12.2022

Hwy55

Server
05.2020 - 08.2022

Barista

Reservoir Coffee
04.2019 - 09.2021

Gray Stone Day School

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Sydney Jenkins