Sydney Gauldin, CPC-A
Reidsville
Summary
Organized and dependable professional with a strong work ethic and ability to manage multiple priorities with a positive attitude. Adaptable and driven, with a proven ability to thrive in both team-oriented and independent work settings. Committed to accuracy, confidentiality, and continuous learning in medical coding.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Elizabeth's Pizza, Italian Restaurant & Bar
Reidsville
10.2018 - Current
- Manages multiple responsibilities at once, including order tracking, payment processing, and customer service, while maintaining accuracy in a fast-paced environment.
- Demonstrates attention to detail when entering complex orders into the POS system and resolving billing/order discrepancies.
- Works closely with team members to ensure smooth service and customer satisfaction, building strong communication and collaboration skills.
Front Desk Specialist
Carolina Quick Care
Reidsville
09.2024 - 12.2024
- Managed insurance verification, payment collection, and patient inquiries.
- Demonstrated attention to detail in data entry and documentation. Maintained accurate records and ensured HIPAA compliance.
- Coordinated with the medical staff to ensure smooth patient flow and clear communication between patients and healthcare providers for better care delivery.
Customer Service Associate
Food Lion
Reidsville
01.2021 - 05.2021
- Consulted with customers regarding needs and addressed concerns.
- Assisted customers with returns, exchanges, refunds, and purchases as needed.
- Demonstrated flexibility by supporting different departments as needed (front end, customer service desk)
Education
Certificate - Medical Coding
Rockingham Community College
Wentworth, NC05-2025
Certificate - Medical Auditing
Rockingham Community College
Wentworth, NC05-2025
Associate of Applied Science - Criminal Justice
Rockingham Community College
Wentworth, NC05-2022
Skills
- ICD-10, CPT, HCPCS coding systems
- Medical terminology and anatomy understanding
- Microsoft Office (Word, Excel, Outlook)
- Patient registration
- Time management
- Adaptability
Certification
- Certified Professional Coder - Apprentice (CPC-A) | AAPC
Timeline
Front Desk Specialist
Carolina Quick Care
09.2024 - 12.2024
Customer Service Associate
Food Lion
01.2021 - 05.2021
Server
Elizabeth's Pizza, Italian Restaurant & Bar
10.2018 - Current
Certificate - Medical Coding
Rockingham Community College
Certificate - Medical Auditing
Rockingham Community College
Associate of Applied Science - Criminal Justice
Rockingham Community College
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