Suzi Carswell
Newland
Summary
Efficient Administrative Professional with expertise in scheduling management and customer relations. Focused on enhancing team collaboration and optimizing office operations to boost productivity. Demonstrates strong multitasking abilities and sound judgment in fast-paced environments, ensuring timely and accurate completion of clerical tasks.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
IMCS Electrical
Newland
2024.09 - Current
- Managed scheduling for executive meetings and team appointments.
- Coordinated procurement and inventory management for office supplies, ensuring availability and cost-effectiveness.
- Assisted in maintaining project documentation and filing systems.
- Developed and maintained effective communication with clients and vendors.
- Supported financial processing by handling invoices and tracking expenses to maintain accurate records.
- Answered phone calls and emails to provide information, enhancing communication and responsiveness with clients.
- Composed letters, memos, reports, emails, and presentations for management staff.
Hairstylist
Avery Square
Newland
2019.05 - Current
- Managed appointment scheduling to streamline daily workflow and elevate client satisfaction.
- Greeted customers, answered phones and booked appointments.
- Collaborated with team members to create a welcoming salon atmosphere.
- Cultivated relationships with new clients through referrals from existing customers.
- Pre-booked future appointments to increase repeat business.
- Maintained clean, organized workspace to enhance safety and improve efficiency.
Education
Cosmetology -
Jenny Lea
Johnson City, TN04.2018
Avery County High
Newland, NC05.2016
Skills
- Scheduling management
- Microsoft Excel
- Document preparation
- Financial processing
- Inventory management
- Customer relationship management
- Time management
- Communication skills
- Detail orientation
- Team collaboration
- Conflict resolution
- Client engagement
- Problem-solving
Timeline
Administrative Assistant
IMCS Electrical
2024.09 - Current
Hairstylist
Avery Square
2019.05 - Current
Cosmetology -
Jenny Lea
Avery County High