ELVINA MUTOMBO ODIA
Greensboro
Summary
Results-driven retail professional with history of optimizing sales performance and customer engagement. Skilled in team collaboration and adapting to dynamic retail environments. Personable and highly organized with excellent communication and multitasking abilities. Possesses strong customer service and administrative skills, including managing phone systems and scheduling.
Overview
6
6
years of professional experience
Work History
Retail Sales Associate
Target
09.2022 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Dental Front Office Receptionist
Dental Dreams LLC
07.2021 - 09.2022
- Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Assisted colleagues in various administrative tasks such as filing patient documentation or generating reports when needed for smoother workflow.
- Processed medical insurance claims and payments.
- Conducted patient intake interviews, recording and documenting relevant information.
Dietary Aide
Mary Immaculate Health/Care Services (Nursing Home)
10.2018 - 07.2021
- Served meals to residents in accordance with established schedules and dietary procedures.
- Followed all food safety regulations while preparing meals for patients.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
- Assisted dietitians in monitoring patient progress, adjusting meal plans as needed based on feedback from healthcare providers.
Education
High School Diploma -
Lawrence High School
Lawrence, MassachusettsBachelor of Science - Business Administration
Winston-Salem State University
Winston-Salem, NC12-2026
Skills
- Customer service
- Problem-solving
- Teamwork and collaboration
- Time management
- HIPAA compliance
- Patient scheduling
- Microsoft outlook
- Phone and email etiquette
- File organization
- Office administration
- Quick learner
Language
English, French, and Lingala
Timeline
Retail Sales Associate
Target
09.2022 - Current
Dental Front Office Receptionist
Dental Dreams LLC
07.2021 - 09.2022
Dietary Aide
Mary Immaculate Health/Care Services (Nursing Home)
10.2018 - 07.2021
High School Diploma -
Lawrence High School
Bachelor of Science - Business Administration
Winston-Salem State University
Similar Profiles
Brayden PohlkampBrayden Pohlkamp
Food Service Expert at TargetFood Service Expert at Target
Adam WardAdam Ward
Closing Team Lead at TargetClosing Team Lead at Target
Artanyia GauthierArtanyia Gauthier
Human Resources Executive Team Leader at TargetHuman Resources Executive Team Leader at Target