Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sutton Meggs

Asheville

Summary

Detail-oriented and reliable profession skilled in customer service, administrative tasks, and operational support with strong focus on team collaboration and achieving results. Adept at handling changing needs with flexibility and reliability, ensuring seamless workflow and client satisfaction. Known for effective communication, organization, and problem-solving abilities.



Overview

5
5
years of professional experience

Work History

Student Mail Center Associate

University of North Carolina Asheville
08.2024 - 05.2025
  • Gained hands-on experience in customer service and problem-solving.
  • Improved organizational skills by managing multiple tasks efficiently.
  • Cultivated adaptability by thriving in a fast-paced work environment.
  • Implemented process improvements that enhanced overall customer satisfaction and service efficiency.
  • Provided training and support to new team members, fostering a collaborative work environment.
  • Provided exceptional customer service, addressing concerns promptly and professionally.
  • Managed daily operations, ensuring efficient workflow and timely service delivery.

Key Holder & Sales Associate

Aerie/American Eagle Brand
09.2021 - 08.2022
  • Supervised floor staff to ensure efficient store operations and customer service.
  • Maintained store's cleanliness and visual standards, creating welcoming environment for customers.
  • Assisted in visual merchandising efforts to enhance product displays and drive sales.
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Ensured compliance with company policies and procedures, maintaining a safe and secure work environment for all staff members.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Fine Jewelry Sales Associate

JC Penney
08.2020 - 09.2021
  • Accurately processed point of sales transactions, ensuring smooth and efficient customer checkout experiences.
  • Contributed to a positive work environment by fostering teamwork, open communication, and mutual respect among colleagues.
  • Delivered attentive and personalized customer service, addressing shopper needs and inquiries.
  • Organized merchandise and maintained visually appealing marketing displays in the fine jewelry department.
  • Monitored the security and presentation of fine jewelry, ensuring adherence to company standards and loss prevention protocols.
  • Completed store opening and closing procedures as per company guidelines.

Education

Bachelor of Arts -

University of North Carolina Asheville
Asheville, NC
05.2025

Associates of Science - undefined

Asheville Buncombe Technical Community College
Asheville, NC
05.2022

Skills

  • Point of Sales (POS) Systems
  • Customer Service and Conflict Resolution
  • Team Management and Leadership
  • Time Management and Organization
  • Problem Solving and Decision Making
  • Microsoft Office Suite (Word, Excel, PowerPoint)

Timeline

Student Mail Center Associate

University of North Carolina Asheville
08.2024 - 05.2025

Key Holder & Sales Associate

Aerie/American Eagle Brand
09.2021 - 08.2022

Fine Jewelry Sales Associate

JC Penney
08.2020 - 09.2021

Associates of Science - undefined

Asheville Buncombe Technical Community College

Bachelor of Arts -

University of North Carolina Asheville
Sutton Meggs