Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Susannah Blue

Raleigh

Summary

Dynamic administrative professional with a proven track record at Precast Terrazzo Enterprises, excelling in project management and office operations. Spearheaded software integration to enhance efficiency and developed innovative tracking systems, significantly improving team productivity. Proficient in Excel and committed to delivering exceptional customer service while fostering cross-departmental communication.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Administrative Assistant/Sample Department Manager

Precast Terrazzo Enterprises
01.2025 - Current
  • Independently manage the sample department, overseeing the production, organization, and timely shipment of over 100 custom samples since January 2025.
  • Spearheaded the development and implementation of Striven, a company-wide software integration, streamlining operations between office and plant teams.
  • Serve as the central point of communication across departments, taking comprehensive meeting notes, and distributing customized, actionable to-do lists to ensure accountability and follow-through.
  • Created and maintain a live-tracking spreadsheet system for samples in production, enhancing team visibility and efficiency throughout the process.
  • Assist with all core office administrative duties, supporting leadership and staff with scheduling, coordination, documentation, and internal communication.
  • Developed and implemented new organizational systems to improve task tracking and team productivity across departments.

Administrative Assistant

C & C Stoneworks
03.2023 - 12.2024
  • Managed database systems containing customer contact information.
  • Organized and maintained filing systems for physical and electronic documents, ensuring the accuracy and confidentiality of records.
  • Professionally greet visitors, respond to inquiries, and direct them to appropriate personnel.
  • Implemented strategies to enhance performance on various social media channels, such as Instagram, Facebook, and TikTok.
  • Increasing client knowledge regarding product specifications and countertop choices.

YL Leader

Young Life College - East Carolina University
03.2023 - 12.2024
  • Developed relationships with students, providing support and guidance for their personal, and spiritual needs.
  • Enhanced program exposure by presenting to various ECU club organizations.
  • Coordinated with a team to organize and execute weekly events for over 50 college students.
  • I committed over 20 hours per week as a volunteer
  • Supported marketing efforts through the creation of promotional materials and social media content, boosting program visibility.

Receptionist

RU Social Spa
07.2022 - 11.2022
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Assisted with special projects assigned by management when required.
  • Ensured that all necessary forms were completed accurately prior to submitting them for processing.
  • Scheduled appointments for clients, customers, and other visitors.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.

Education

Bachelor of Science - Business Administration: Marketing

East Carolina University
Greenville, NC
12-2024

Associate of Arts -

Asheville Buncombe Technical Community College
Asheville, NC
12-2022

Skills

  • Project management
  • Problem solving
  • Administrative operations
  • Prioritization
  • Office management
  • MAC software
  • Canva software
  • Excel proficiency
  • Quality assurance
  • Google software
  • Customer service
  • Data entry

Certification

Commissioned Notary Public – State of North Carolina

Issued: June 2025 | Expires: June 2030

Timeline

Administrative Assistant/Sample Department Manager

Precast Terrazzo Enterprises
01.2025 - Current

Administrative Assistant

C & C Stoneworks
03.2023 - 12.2024

YL Leader

Young Life College - East Carolina University
03.2023 - 12.2024

Receptionist

RU Social Spa
07.2022 - 11.2022

Bachelor of Science - Business Administration: Marketing

East Carolina University

Associate of Arts -

Asheville Buncombe Technical Community College
Susannah Blue