I have over ten years experience in the retail industry with strong customer service skills, plan-a-gram experience, cash register experience, key holder responsibilities, and merchandising products.
Overview
15
15
years of professional experience
Work History
Restaurant Hostess
Haggerty's Steakhouse
Roanoke Rapids
12.2022 - 02.2025
Built positive relationships with other front-of-house and kitchen staff.
Resolved customer service and food-related issues to maintain guest satisfaction.
Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
Assisted staff by serving food and beverages or bussing tables.
Escorted guests to seating area, furnished menus and highlighted daily specials.
Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
Took beverage orders and served drinks during peak meal times.
Greeted incoming guests to escort to assigned dining area and present menus.
Spoke with patrons to make conversation, answer questions or to respond to complaints.
Informed patrons of establishment specials and promotions.
Massage Therapist
Self Employed
Roanoke Rapids
06.2010 - 08.2024
Managed scheduling and appointments using various software platforms to ensure efficient time management.
Created a relaxing atmosphere by using essential oils and soothing music during sessions.
Restocked products and maintained treatment rooms for professional appearance and sanitization.
Addressed client concerns regarding areas of discomfort or pain before beginning a session.
Performed quality, therapeutic bodywork to meet clients' needs.
Provided exceptional customer service, addressing any client concerns and ensuring a positive experience.