Susan McAlexander
Jamestown
Summary
Experienced with quality control protocols to ensure compliance and product integrity. Utilizes attention to detail and problem-solving skills to identify and address non-conformities. Knowledge of inspection techniques and quality assurance best practices.
Overview
16
16
years of professional experience
Work History
Quality Control Inspector
Greensboro Business Forms
05.2025 - 11.2025
- Conducted inspections of finished products to ensure compliance with quality standards.
- Communicated with production team members about quality issues.
- Assisted in identifying defects and implementing corrective actions on production lines.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
Quality Assurance
Pioneer Square Brands
10.2014 - 04.2025
- Utilized Power Point to create detailed work instructions for US as well as China.
- Implemented robust quality assurance protocols, elevating product standards and customer satisfaction.
- Overseeing the identification of all parts/components used in production process.
- Educated new employees on how to accurately assemble new and existing products.
- Ensured packaging were accurate and labels placed in proper area.
Administrative Assistant/Accounts Receivable Clerk
Century Products
08.2009 - 09.2014
- Managed daily office operations, ensuring efficient workflow and productivity.
- Developed and maintained filing systems, enhancing document retrieval efficiency.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Education
High School Diploma -
Western Alamance High School
Burlington, NC05-1986
Skills
- Quality control
- Visual inspection
- Measurement techniques
- Blueprint reading
Timeline
Quality Control Inspector
Greensboro Business Forms
05.2025 - 11.2025
Quality Assurance
Pioneer Square Brands
10.2014 - 04.2025
Administrative Assistant/Accounts Receivable Clerk
Century Products
08.2009 - 09.2014
High School Diploma -
Western Alamance High School