Susan Adams
Greensboro
Summary
Customer-oriented Driver offers over 28 years of experience in trucking environment. Successful at route planning and navigation to complete smooth, on-time deliveries. Dependable professional committed to customer service and upholding safety standards. Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Operations Supervisor
EFW Warehousing
03.2023 - Current
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Motivated and trained employees to maximize team productivity.
- Managed internal operational standards and productivity targets.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Encouraged and promoted ideas aligned to business needs and benefits.
- Analyzed department metrics and performance and reported findings to management.
- Tracked company equipment, tools and technology to manage inventory.
- Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
Dedicated Driver
Best Logistics
11.2021 - 03.2023
- Delivered goods and services to customers on time and in excellent condition.
- Monitored traffic conditions and applied defensive strategies to avoid accidents.
- Performed pre-trip inspection checks and reported problems to supervisor.
- Maintained safe driving habits to protect property and general public on roadways.
- Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
- Inspected vehicle prior to and after completing shifts, noting damage or issues in detailed logs.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Delivered goods and products to customer on time and in excellent condition.
Operations Supervisor
DB Schenker
06.2021 - 11.2021
- Trained, mentored and motivated employees to maximize team productivity.
- Disseminated safety information and monitored employee compliance with regulatory and organizational policies.
- Developed initiatives for process improvement and reviewed and assessed ongoing operations.
- Met productivity goals by adhering to operating standards and managing labor and expenses.
Truck Driver
DH Griffin
03.2021 - 05.2021
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Maintained telephone and radio contact with supervisor to receive delivery instructions.
- Recorded miles driven, packages delivered and signatures accumulated to appropriately maintain daily logbook.
Warehouse Supervisor
Oreillys Distribution Center
01.2012 - 03.2021
- Complied with standards and protocol requirements regarding warehouse operations, shipping and receiving and material handling.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Trained staff on material handling processes to reduce shipping times.
- Monitored processing equipment and machinery for proper start-up, operation and shut down.
- Enforced strict safety procedures and protocols through successful management of warehouse team members.
Truck Driver
Kraft/Nabisco Global Foods
05.2002 - 05.2009
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Loaded, balanced and secured product to safely transport goods.
- Delivered customer orders to homes and places of business within established time frames.
- Logged driving hours and fuel usage data on time to keep reports current.
Truck Driver
Best Cartage
01.2000 - 04.2002
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Loaded, balanced and secured product to safely transport goods.
- Drove tractor-trailer combinations to transport and deliver products, livestock or other materials.
- Recorded miles driven, packages delivered and signatures accumulated to appropriately maintain daily logbook.
Truck Driver
Shipper's Transport
08.1996 - 12.1999
- Loaded, balanced and secured product to safely transport goods.
- Hooked and unhooked trailers from tractor and converter dollies.
- Drove tractor-trailer combinations to transport and deliver products, livestock or other materials.
- Tracked daily logs to meet DOT regulations and financial paperwork to meet tax and other financial responsibilities.
- Managed proper transportation of dangerous goods with no incidents.
Education
Bachelor of Science - Criminal Justice
South University
High Point, NC12.2017
Skills
- Safe driving techniques
- Confidentiality understanding
- Driving and transportation
- Schedule management
- Compliance Management
- Operations Management
- Customer Relations
- Quality Assurance
- Safety Oversight
- Logistics Coordination
- Staff Supervision
Certification
- Received Highway Angel Award twice from National Truckers Assoc.
- Defensive Driving Certified
Timeline
Operations Supervisor
EFW Warehousing
03.2023 - Current
Dedicated Driver
Best Logistics
11.2021 - 03.2023
Operations Supervisor
DB Schenker
06.2021 - 11.2021
Truck Driver
DH Griffin
03.2021 - 05.2021
Warehouse Supervisor
Oreillys Distribution Center
01.2012 - 03.2021
Truck Driver
Kraft/Nabisco Global Foods
05.2002 - 05.2009
Truck Driver
Best Cartage
01.2000 - 04.2002
Truck Driver
Shipper's Transport
08.1996 - 12.1999
Bachelor of Science - Criminal Justice
South University
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