Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Suraj Kumar

Charlotte

Summary

With a proven track record at Wipro Technologies, I excel in cross-version application compatibility and demonstrate strong leadership in driving project success. My expertise in application packaging and ability to enhance user-system interactions showcase my technical acumen and problem-solving skills.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Techno Functional Consultant

Wipro Technologies
06.2021 - Current
  • Worked with legacy application and their compatibility issues with Windows 10 and Windows 11
  • Worked with Interface layer so the user always has a consistent experience with application
  • Gathered the business requirements for various legacy applications and their coexistence with modern OS without compromising the security and Windows patch process
  • Demonstrated system health and patching / vulnerability remediation compliance status based on predefined standards and routine maintenance of patch management.
  • Provide support during incident response efforts related to vulnerabilities or issues arising from patching activities.
  • Investigate and troubleshoot patch-related problems, collaborating with relevant teams to identify root causes and implement corrective actions.


System Analyst

Verinon Technology Solutions
07.2015 - 06.2021
  • Collaborated with cross-functional teams to develop system solutions tailored to business needs.
  • Provided technical support for end-users, resolving issues promptly and effectively.
  • Enhanced user experience through the implementation of interface updates and usability improvements.
  • Enhanced collaboration between IT teams by standardizing communication protocols around system requirements, project progress updates, and change management processes.
  • Developed detailed technical documentation to facilitate knowledge sharing among team members and aid in future troubleshooting efforts.
  • Assisted project managers in creating accurate project timelines through careful analysis of task dependencies and resource constraints within system development initiatives.
  • Improved system efficiency by analyzing and optimizing software processes.

Infrastructure Management Pricipal

Xerox
06.2011 - 06.2015
  • Managed various infrastructure projects in capacity of Senior Project Manager
  • Was responsible for developing comprehensive project plan, which included defining project scope, objectives, deliverables, and timeline
  • Worked on documentation and closure of allocated projects Experience in Project Management Utilities, Windows Platform Engineering

Technology Consultant

Hewlett Packard Enterprise
01.2011 - 05.2011
  • Worked on XP to Win 7 migration
  • Packaged applications using Install Shield Admin Studio, created, and maintained systems documentation for testing and validation on desktop environment
  • Streamlined the process for application packaging, Windows Imaging and patching.

Software Packaging Analyst

Clifford Chance
11.2009 - 12.2010
  • Repackaged application performed application Quality Analysis, UAT, and post application support
  • Worked on requirement gathering and analyzing client request prior to repackaging
  • Tested packages in different windows systems by using VMWare and on separate lab machine for locked-down environment

Contractor

Dell
09.2009 - 11.2009
  • Created more than 50 packages for Global packaging team and engineering team
  • Led the internal QA team to improve the quality of the packages
  • Created QA tool to highlight the best practice followed and report them

Education

MBA - Information Technology

THE ICFAI UNIVERSITY DEHRADUN
Kolkata
04-2009

Bachelor of Engineering Technology -

BMS College of Engineering
Bangalore
04-2005

Skills

  • Skilled in Cross-Version Application Compatibility
  • Expertise in Application Packaging
  • Operating System Deployment Skills
  • User and OS Compatibility Adjustments

Certification

  • Project Management Professional (PMP) - Project Management Institute (PMI).
  • ITIL Foundation Certificate in IT Service Management
  • Six Sigma Certification

Timeline

Techno Functional Consultant

Wipro Technologies
06.2021 - Current

System Analyst

Verinon Technology Solutions
07.2015 - 06.2021

Infrastructure Management Pricipal

Xerox
06.2011 - 06.2015

Technology Consultant

Hewlett Packard Enterprise
01.2011 - 05.2011

Software Packaging Analyst

Clifford Chance
11.2009 - 12.2010

Contractor

Dell
09.2009 - 11.2009

MBA - Information Technology

THE ICFAI UNIVERSITY DEHRADUN

Bachelor of Engineering Technology -

BMS College of Engineering

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Suraj Kumar