Sunshine Danehy
Henderson
Summary
Accomplished Critical Environment Operation Specialist with a proven track record at Microsoft, enhancing operational efficiency and team productivity through strategic process improvements and effective project coordination. Skilled in operations management and cross-functional collaboration, I have led initiatives that streamlined workflows and improved system efficiency, demonstrating a strong blend of analytical and leadership abilities.
Operations professional with strong track record in optimizing processes and driving efficiency. Proven ability to collaborate with teams and adapt to changing needs, ensuring reliable and consistent performance. Skilled in project management, process improvement, and resource allocation, consistently delivering impactful results. Known for high standards and focus on achieving organizational goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Critical Environment Operation Specialist
Microsoft
12.2024 - Current
- Improved efficiency by analyzing operational workflows and implementing streamlined processes.
- Coordinated cross-departmental communication for seamless integration of new initiatives.
- Enhanced team productivity with strategic scheduling and resource allocation.
- Led training sessions to improve staff competency and operational understanding.
Senior Critical Environment Technician
Microsoft
08.2022 - 12.2024
- Conducted thorough inspections to ensure equipment was in optimal working condition.
- Repaired malfunctioning machinery for uninterrupted operations.
- Reduced repair costs with effective troubleshooting techniques.
- Conducted performance tests to verify equipment efficiency.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Improved system efficiency by implementing regular maintenance schedules for all technical equipment.
- Supported project management teams with expert technical advice, contributing to successful project completions.
- Maintained meticulous records of maintenance activities, ensuring compliance with industry standards.
- Diagnosed and repaired problems with electrical and mechanical systems.
Senior Critical Facilities Technician
T5 Data Centers
01.2021 - 08.2022
- Conducted regular inspections of facility equipment to ensure optimal functioning and prevent breakdowns.
- Performed maintenance tasks to support efficient operations and reduce downtime.
- Improved facility safety by adhering to established protocols.
- Managed inventory of maintenance supplies, ensuring availability for prompt repairs.
Critical Facilities Technician
T5 Data Centers
05.2021 - 01.2022
- Maintained efficient operation of facility equipment, ensuring minimal downtime and optimal performance.
- Conducted routine inspections to identify maintenance needs and prevent potential issues.
- Improved facility safety by adhering to compliance standards and conducting regular safety checks.
- Repaired and replaced faulty equipment to extend lifespan and enhance functionality.
Avionics Technician
HAECO Americas
07.2015 - 05.2021
- Contributed to team efforts by collaborating with other technicians for complex repairs and installations.
- Assisted in the training of junior technicians, sharing knowledge and expertise to enhance overall team performance.
- Expedited fault identification processes using detailed schematics and wiring diagrams for effective troubleshooting methods.
- Reduced downtime for aircraft by completing avionics repairs in a timely manner without compromising quality or safety standards.
- Tested electrical aircraft systems, components, and equipment for compliance with standards and to uncover malfunctions.
- Performed scheduled and unscheduled inspections to check flight readiness of aircraft.
- Increased efficiency in troubleshooting processes by utilizing advanced diagnostic tools and equipment.
- Enhanced aircraft safety by performing routine inspections and maintenance on avionic systems.
- Maintained accurate records of work performed, ensuring traceability in accordance with industry standards.
- Upheld strict quality assurance protocols to ensure all completed work met or exceeded established benchmarks before returning an aircraft to service.
Education
No Degree - Aviation Electronic (Avionics) Technology
Guilford Technical Community College
Jamestown, NCHigh School Diploma -
Crossroads Christian School
Henderson, NCSkills
- Operations management
- Process improvement
- Project coordination
- Data analysis
- Strategic planning
- Workflow optimization
- Cross-functional collaboration
- Change management
- Problem solving
- Operational efficiency
- Team leadership
- Logistics coordination
- Process documentation
Certification
- Six Sigma Certification
- OSHA Certified
- CPR/AED Certification
Timeline
Critical Environment Operation Specialist
Microsoft
12.2024 - Current
Senior Critical Environment Technician
Microsoft
08.2022 - 12.2024
Critical Facilities Technician
T5 Data Centers
05.2021 - 01.2022
Senior Critical Facilities Technician
T5 Data Centers
01.2021 - 08.2022
Avionics Technician
HAECO Americas
07.2015 - 05.2021
No Degree - Aviation Electronic (Avionics) Technology
Guilford Technical Community College
High School Diploma -
Crossroads Christian School
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