SUNITHA SOUNDERRAJAN
Senior Vice President, Senior Director- Software Engineering Manager
Waxhaw
Summary
Visionary Senior Technology Delivery manager, implementing large innovative client facing platform including emerging payments and card technology solutions. Collaborative leader with over 24 years of experience with diverse multi-industry program execution experience including Digital Banking, Telecom, Consumer, Commercial and Card rails. Extensive experience working in large technology ecosystems with an emphasis on integrating multiple externally facing high-scale, high volume, always-on mission-critical Tier1 application systems. Faster Payments SME with extensive experience leading Real Time Payments and FedNow Core Rails. Possess strong business knowledge in Banking industry with Emerging Payments and card technology in online banking, Mobile, IVR and associate facing digital channels. Merger & Acquisition strategic leader delivering customer-centric high visibility programs. Bill Pay, Digital Banking Zelle and Person-to-Person (P2P) and Business-to-Consumers (B2C) payments technology subject matter expertise. Business savvy leader, Technology evangelist providing IT solutions with strong emphasis on delivering large-scale programs and customer focused on time and on budget delivery. Effective relationship builder with excellent oral, written communication skills. Strong collaborator with strong problem-solving and negotiation skills.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Senior Vice President, Software Engineering Director
TRUIST
Charlotte
11.2022 - 09.2025
- Successful, proven track record to build and manage high-performing Scrum teams (up to 5 Scrum teams), coach, mentor, and inspire a global team of onshore and offshore developers to architect, build, deploy, and support customer-focused software solutions.
- Extensive experience managing multiple LOBs including Consumer, Treasury Management and Corporate Client Segments.
- Successfully managed the Payments Portfolio for overall payments technology, simultaneously managing overall funding approvals (using TED Forms) and budget, monitoring the tech roadmap and execution to the budget allocation, and closely monitoring project execution and the $ forecast versus actuals.
- Revamped Truist payment rails, enhancing interoperability across three payment networks, and boosting transaction speeds by 30% through TCH and FedNow partnerships.
- Recognized for relationship building across multiple cross-functional teams, exceeding expectations when it matters most, and for building resilient, high-performing teams through purpose-driven, people-first leadership.
- Collaborated with Embedded Finance to successfully onboard multiple banks, like Column Bank and Koxa, to use RTP for their payment needs, increasing the velocity in RTP by 200%.
- Successful partnership with Risk Management and Internal Audit on risk and control assessments to remediate vulnerabilities in both internal and third-party software. Support the ethical hacking process, business continuity, and disaster recovery exercises twice a year.
Vice President, Software Engineering Director
TRUIST
Charlotte
06.2021 - 11.2022
- Successfully lead Merger and Acquisition of Merger of equals - SunTrust and BB&T to Truist for the Internal Transfer and Payments technology.
- Responsible for program delivery of internal payments and Transfers across 12+ LOBs across OLB, mobile, IVR.
- Directed a global team of 95+ tech professionals with full approved decision-making skills for hiring top high performing teams with 30 onshore direct and 65 global resources achieving a 20% increase in project delivery efficiency.
- Surpassed first-year tech objectives by 20%, enhancing integration of processes and technologies while strengthening stakeholder relationships and ensuring compliance.
- Spearheaded integrated payments hub middleware ecosystem capabilities to TSYS and convert all of SunTrust portfolio from FD to TSYS card processing.
- Led the Ignite transformation program, enhancing cash management for commercial clients and improving user experience by 30%.
- Lead programs that increase digital adoption and usage, improve client experience, communication and operational efficiency by successfully managing risks and controls mandated by Truist regulations.
- Spearheaded the migration of 300+ applications while decommissioning 3K+ infrastructures, saving $10M+ in vendor and maintenance costs.
- Lead Truist OneView to allow 500+ commercial and corporate clients to make a transfer from one account to many, and from many to one account with a retry logic inbuilt.
Vice President/Sr. Technology Delivery Manager
BANK OF AMERICA
Charlotte
01.2016 - 05.2021
- Bill Pay and Digital banking payments domain expert with 10+ years of management leadership experience for Small Business, Consumer Zelle Person to Person and Business to Consumer payments.
- Spearheaded successful launch of Zelle Program into production resulting in increased revenue of approximately $20M annually for Bank of America in hybrid Waterfall/Agile environment.
- Successfully managed a $12M annual budget in 2020, enhancing project delivery by 20%, and orchestrated the $10M roadmap for 2021, aligning with strategic goals.
- Led Collaboration of 60+ application teams to successfully launch bill pay product, end to end execution of Zelle and Bill pay Program providing speed to market delivery of capabilities on time.
- Proficient developing digital solutions including client experience, claims processing, Fraud check monitoring, innovative solutions user entitlements, pricing and fees and settlement reconciliation. Partnered and led with Visa, Mastercard, and EWS to streamline IT systems, enhancing payment transfer efficiency by 30%. Led 10+ years of successful mid to large-scale IT projects, increasing efficiency by 30%.
Technology Project Delivery Manager
TIAA
10.2014 - 05.2016
- Led the successful rebranding of 1,400 microsites, enhancing user engagement by 30% and streamlining enrollment communication for educational institutions.
Sr. Technology Delivery Manager
BANK OF AMERICA
05.2013 - 09.2014
- Led the Digital Disbursements Project, launching a Zelle-enabled payment solution, boosting client payment efficiency by 30%.
- 200+ Small business digital disbursements were setup and digitized in this program providing 2M+ ROI of operational and maintenance costs.
- Successfully led a 9-week settlement and reconciliation cycle, collaborating with 15+ cross-functional teams to enhance efficiency by 20%.
Technology Delivery Manager
ALLY BANK
11.2011 - 04.2013
- Led the successful implementation of remote deposit capture, digitizing check images and reducing processing time by 30%.
- Launched mobile banking platform, empowering over 500,000 Ally Bank customers to easily manage self-service tasks on their devices.
Technology Delivery Manager
Sprint Nextel
07.2001 - 11.2011
- Led strategic initiatives for the Sprint Nextel merger, driving a 15% increase in operational efficiency.
- Led efforts to unify Sprint Nextel's iDen and CDMA networks, enhancing service continuity for over 40 million users.
- Spearheaded technical teams to achieve 100% on-time delivery for five key initiatives.
Education
Masters in Computer Applications,Bachelor of Science- Mathematics - Computer Applications
University of Madras
Chennai, India06-1995
Skills
- Software engineering
- Financial Services Merger & Transition Integration
- Product & Program Management
- Agile Transformation
- Global team leadership
- Vendor relationship management
- End to End project execution
- Cross-functional Application development
- Team Management
- Audit
- Risk Compliance management
- Oversight of technology delivery processes
- Software development lifecycle governance
- Pilot rollout Strategy
- Project and program portfolio Management
- Intake
- Budget and forecasting
- Operational risk management
- Mentoring and Coaching
- Payment Platform Modernization
Certification
- AWS Certified Solutions Architect, 2025, Amazon Web Services (AWS)
- SAFe 6 Certified Product Owner/Product Manager, 2025, Scaled Agile Inc.
- Sun Certified Java Programmer, 2001
Timeline
Senior Vice President, Software Engineering Director
TRUIST
11.2022 - 09.2025
Vice President, Software Engineering Director
TRUIST
06.2021 - 11.2022
Vice President/Sr. Technology Delivery Manager
BANK OF AMERICA
01.2016 - 05.2021
Technology Project Delivery Manager
TIAA
10.2014 - 05.2016
Sr. Technology Delivery Manager
BANK OF AMERICA
05.2013 - 09.2014
Technology Delivery Manager
ALLY BANK
11.2011 - 04.2013
Technology Delivery Manager
Sprint Nextel
07.2001 - 11.2011
Masters in Computer Applications,Bachelor of Science- Mathematics - Computer Applications
University of Madras