Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Summer Tomas

Raleigh

Summary

Dynamic and dedicated professional with experience at Freedom Towing, excelling in problem-solving and recordkeeping. Proven ability to lead by example while babysitting, fostering positive communication and teamwork. Adept at taking photos to document progress and achievements, ensuring a safe and engaging environment for children.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Equipped with strong problem-solving abilities, willingness to learn, and good communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Server

Sports Page Bar and Grill
05.2020 - Current
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Serve customers at the bar and provide support for bartender.
  • Restock beer coolers
  • Help kitchen staff prepare customer food when they get behind on orders.
  • Cash out customers

Volunteer

Freedom Towing
07.2019 - Current

-Help with accidents or service calls and work as a team to get the scene cleaned up and get the vehicle loaded on the tow truck.

-Field phone calls and route to appropriate person within the company

-Assisted with special events

Babysitter

Girl at Work
02.2020 - 06.2025
  • Prepared healthy, age-appropriate snacks and meals.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Communicated positively with children and guardians.
  • Played games, worked on puzzles, and read books to young children.

Server

Saltgrass Steakhouse
04.2021 - 07.2024
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Served food and beverages promptly with focused attention to customer needs.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Answered customers' questions, recommended items, and recorded order information.
  • Processed orders and sent to kitchen employees for preparation.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Checked guests' identification before serving alcoholic beverages.
  • Increased sales significantly by upselling higher-end products to customers.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.

FOH/BOH Team Member

Chickfila
01.2018 - 02.2021
  • Prepared food and drinks while following safe food handling procedures.
  • Removed garbage, compost, and recycling, and placed in designated container areas.
  • Unloaded and stocked kitchen supplies.
  • Performed shift side work as necessary to maintain kitchen output during peak service times.
  • Maintained and sanitized service stations, prep areas, and countertops.
  • Checked use by dates on food and beverage stock and maintained record of wasted items.
  • Coordinated with kitchen staff, working hard to stay ahead of demand and exceed customer expectations.
  • Verified dishes were prepared according to restaurant recipes and quality standards.
  • Checked food preparation and presentation to verify quality and consistency.
  • Bussed tables, washed dishes and organized kitchen for prompt service.
  • Assisted with training new BOH staff members on established processes and goals.
  • Performed daily cleaning and maintenance tasks to keep kitchen clean and organized.
  • Cleaned and maintained work areas, equipment and utensils.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
  • Operated food slicers, grinders and chopper in accordance with safety guidelines.
  • Pushed, pulled and transported large loads and objects.
  • Trained new staff on food preparation and safety procedures.
  • Loaded dishes, glasses and tableware into dishwashing machines.
  • Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
  • Assisted in setting up and breaking down kitchen stations.
  • Lifted and carried heavy materials.
  • Monitored food temperature, discarding items not stored correctly.
  • Maintained high personal grooming standards and uniform presentation.
  • Prepared sandwiches, salads and other specialty items according to customer specifications.
  • Maintained composure and work quality while under stress.
  • Stocked and rotated food items according to expiration dates.

FOH Team Member

Pelicans Snoballs
04.2020 - 12.2020
  • Reset tables between guests by restocking low items and wiping down surfaces.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
  • Adjusted food preparation methods in accordance with customer requests.
  • Kept register accurate through correct billing, payment processing, and cash management practices.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
  • Demonstrated knowledge of menu items and corresponding ingredients.
  • Greeted customers and answered inquiries regarding menu items and specials.
  • Cleaned and organized kitchen, dining and service areas.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
  • Processed customer payments and balanced cash drawers.
  • Utilized POS system to receive and process food and beverage orders.
  • Answered customers' questions, recommended items, and recorded order information.

FOH/BOH Team Member

Bojangles'
02.2016 - 05.2019
  • Prepared food and drinks while following safe food handling procedures.
  • Followed food safety practices and sanitation guidelines.
  • Removed garbage, compost, and recycling, and placed in designated container areas.
  • Unloaded and stocked kitchen supplies.
  • Performed shift side work as necessary to maintain kitchen output during peak service times.
  • Maintained and sanitized service stations, prep areas, and countertops.
  • Coordinated with kitchen staff, working hard to stay ahead of demand and exceed customer expectations.
  • Checked use by dates on food and beverage stock and maintained record of wasted items.
  • Verified dishes were prepared according to restaurant recipes and quality standards.
  • Bussed tables, washed dishes and organized kitchen for prompt service.
  • Assisted with training new BOH staff members on established processes and goals.
  • Performed daily cleaning and maintenance tasks to keep kitchen clean and organized.
  • Cleaned and maintained work areas, equipment and utensils.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
  • Operated food slicers, grinders and chopper in accordance with safety guidelines.
  • Pushed, pulled and transported large loads and objects.
  • Trained new staff on food preparation and safety procedures.
  • Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
  • Lifted and carried heavy materials.
  • Monitored food temperature, discarding items not stored correctly.
  • Maintained high personal grooming standards and uniform presentation.
  • Prepared sandwiches, salads and other specialty items according to customer specifications.
  • Maintained composure and work quality while under stress.

Education

Associate of Arts -

Wake Technical Community College
Raleigh, NC
05-2025

Skills

  • Recordkeeping
  • Taking Photos
  • Problem-solving
  • Writing narratives

Certification

-American Heart Association BLS for Healthcare Providers

- CPR Certification

- State of North Carolina Emergency Medical Technician Credential Certification.


Timeline

Server

Saltgrass Steakhouse
04.2021 - 07.2024

Server

Sports Page Bar and Grill
05.2020 - Current

FOH Team Member

Pelicans Snoballs
04.2020 - 12.2020

Babysitter

Girl at Work
02.2020 - 06.2025

Volunteer

Freedom Towing
07.2019 - Current

FOH/BOH Team Member

Chickfila
01.2018 - 02.2021

FOH/BOH Team Member

Bojangles'
02.2016 - 05.2019

Associate of Arts -

Wake Technical Community College
Summer Tomas