Desired Job Title
Perinatal Community Health WorkerCommunity Health WorkerCOVID-19 Contact TracerDirector of Youth ProgramsLocation Preference
On-SiteRemoteHybridLocation: Fayetteville, NCNorth, SC
Open to relocation: Yes
Open To Work
Subrena Guy
Fayetteville
Work Preference
Summary
Dedicated Community Health Professional focused on enhancing maternal and infant health outcomes. Skilled in care coordination and client education for underserved populations, ensuring regulatory compliance. Connect families with essential resources to improve health outcomes and engage communities through effective outreach initiatives.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Perinatal Community Health Worker
Thriving Hearts Program
10.2025 - Current
- Provided clinic-level and community-based support to birthing people at risk for hypertensive disorders of pregnancy.
- Educated clients using evidence-based tools, empowering them to reduce preeclampsia risk.
- Coordinated referrals and follow-up before, during, and after pregnancy.
- Assisted clients in navigating healthcare systems and accessing services.
- Facilitated patient referrals to community resources, enhancing access to essential services.
- Distributed at-home blood pressure monitors and low-dose aspirin at point of care.
- Documented client interactions and maintained accurate case records.
- Assisted individuals with navigating health care systems, appointments and classes.
- Collaborated with healthcare professionals to address client needs and concerns.
- Educated community members on health resources and wellness practices.
- Coordinated outreach programs that effectively engaged underserved populations, increasing community awareness.
- Helped people enroll in programs, arrange transportation and coordinate paperwork.
- Answered calls and interacted with community members to provide information on advocacy services.
- Handled research and administrative tasks to support community outreach and program initiatives.
- Assessed the impact of social determinants of health on patient outcomes.
Community Health Worker
Healthy Start Program
04.2024 - 10.2025
- Provided community-based support to pregnant and postpartum individuals to improve maternal and infant health outcomes.
- Conducted client intakes, screenings, and needs assessments to identify barriers related to housing, food insecurity, transportation, and access to care.
- Delivered health education on pregnancy, postpartum care, infant health, breastfeeding, and safe sleep.
- Connected clients to medical providers, WIC, Medicaid, behavioral health, and community resources.
- Maintained accurate documentation, referrals, and follow-up notes.
- Conducted community outreach to promote health resources and programs.
- Assisted in assessing community health needs through surveys and interviews.
- Facilitated support groups for parents and caregivers to foster community support and share resources.
- Educated families on nutrition, prenatal care, and child development practices.
- Engaged with local organizations to strengthen partnerships and increase program visibility within the community.
- Developed informational materials on health topics for distribution to families.
- Conducted home visits to assess the health needs of patients and their families.
- Monitored participant progress and provided necessary referrals to services.
- Assisted with patient referrals to appropriate community resources.
- Assessed the impact of social determinants of health on patient outcomes.
- Applied concise time management to meet deadlines.
- Assisted individuals in enrolling in community programs and arranging necessary transportation services.
- Answered calls and interacted with community members to provide information on advocacy services.
COVID-19 Contact Tracer
North Carolina Alliance of Public Health
04.2022 - 10.2025
- Conducted contact tracing investigations by interviewing individuals exposed to COVID-19, gathering detailed symptom histories, and providing guidance in accordance with public health protocols.
- Delivered clear and accurate health education, instructing individuals on quarantine procedures, symptom monitoring, and preventive measures to reduce disease transmission.
- Maintained thorough and secure documentation of case investigations, entering sensitive data into designated systems while ensuring strict confidentiality and compliance with privacy regulations.
- Coordinated referrals for testing and medical services, connecting individuals with healthcare resources to ensure timely access to care.
- Identified potential exposure by tracing contacts of infected individuals.
- Recorded all contact tracing activities and interactions accurately for future reference.
- Worked alongside public health officials to improve community outreach initiatives.
- Employed electronic tracking systems to manage cases effectively and report findings.
- Informed the public about COVID-19 prevention measures and vaccination importance to enhance community awareness and safety.
- Assessed the needs of those exposed to COVID-19 and connected them with appropriate resources.
- Monitored trends in the spread of COVID-19 by analyzing data from contact tracing efforts.
- Utilized various software programs such as Microsoft Office Suite and Zoom for remote communication purposes.
- Compiled daily reports summarizing contact tracing activities to provide supervisors with insights for decision-making.
- Educated the public on preventative measures such as wearing masks, social distancing, hand washing.
- Maintained confidential records of contact tracing activities in accordance with HIPAA regulations.
- Responded to calls from community members to deliver information about advocacy services.
- Assisted individuals in program enrollment, transportation arrangements, and paperwork coordination.
- Provided tailored information on healthy living and disease management to targeted population groups.
Director of Youth Programs
Armed Services YMCA
12.2014 - 09.2019
- Directed and administered multifaceted youth development initiatives, providing strategic leadership to a team of 12 mentors while overseeing program operations, staff performance, and weekly engagement sessions to ensure optimal program outcomes.
- Designed, developed, and implemented comprehensive educational curricula and enrichment programming, including summer camp initiatives, virtual learning platforms, and Operation Little Learners, fostering academic advancement and developmental growth.
- Cultivated strategic partnerships with educational institutions, community organizations, and stakeholders, enhancing program delivery to meet unique needs of military families and diverse youth populations.
- Oversaw budget management, funding acquisition, and resource allocation, securing program supplies, nutritional support, and academic resources while leading recruitment efforts, organizing large-scale activities, and ensuring program sustainability and expansion.
- Developed strategic initiatives that improved community outreach programs for military families, increasing program visibility and engagement.
- Created training programs for staff that enhanced service delivery and engagement, contributing to overall program effectiveness.
- Evaluated program effectiveness through feedback and adjusted strategies accordingly.
- Fostered partnerships with local organizations to expand program offerings and support networks.
- Mentored team members, promoting professional growth and enhancing team dynamics.
- Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.
- Analyzed internal reports to pinpoint areas of risk and recommend potential cost-saving measures.
- Established systems for monitoring progress on key initiatives and projects to ensure alignment with goals.
- Handled crisis situations to protect operations and reputation.
- Developed and implemented strategic plans to ensure organizational goals were met.
- Enhanced customer satisfaction through the development of service improvement initiatives.
- Promoted a culture of innovation and encouraged staff to contribute ideas.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
Associate Degree - Early Childhood Education
Chesapeake College
Wye Mills, MD05-1990
High School Diploma -
North Caroline High School
Ridgely, MD05-1988
Some College (No Degree) - Human Services
Fayetteville Technical Community College
Fayetteville, NCSkills
- Care coordination
- Patient advocacy and outreach
- Health education
- Maternal support
- Lactation support
- Client intake coordination
- Crisis intervention
- Community resource navigation
- Referral management
- Patient record management
- Health program implementation
- Stakeholder engagement
- Client relationship management
- Social determinants of health
- Communication skills and problem-solving
- Time management
Certification
Triple P Level 3 Coordinator
• Human Services Certificate -SNAP Benefits
• Continued Medical Training
• CPR & First Aid Certification
• Certified Community Health Worker (CCHW)
• Human Services Certificate -SNAP Benefits
• Continued Medical Training
• CPR & First Aid Certification
• Certified Community Health Worker (CCHW)
Timeline
Perinatal Community Health Worker
Thriving Hearts Program
10.2025 - Current
Community Health Worker
Healthy Start Program
04.2024 - 10.2025
COVID-19 Contact Tracer
North Carolina Alliance of Public Health
04.2022 - 10.2025
Director of Youth Programs
Armed Services YMCA
12.2014 - 09.2019
Associate Degree - Early Childhood Education
Chesapeake College
High School Diploma -
North Caroline High School
Some College (No Degree) - Human Services
Fayetteville Technical Community College