SHELLEY TYLER-SMITH

• Lead a high-performing team of instructional designers and learning specialists in executing strategic learning initiatives that drive organizational performance and align with business objectives
• Redesigned leadership development program resulting in improvement of management effectiveness metrics and enhanced leadership pipeline
• Implemented data-driven needs assessment process identifying critical skill gaps, leading to targeted training initiatives.
• Launched organization-wide digital learning platform with on demand learning with 200+ courses
• Developed comprehensive ever-boarding program to be implemented in 2025 to include milestone based content, peer and management based coaching, mentorship networks, and engagement
• Created and facilitated 10+ workshops annually on critical skills, reaching over 150 team members with 94% positive feedback
• Partnered with executive team to align learning initiatives with strategic objectives, resulting in measurable improvement in key organizational metrics
• Design and implement training programs enhancing employee skills and knowledge across multiple departments
• Conduct comprehensive needs assessments identifying skill gaps across the organization
• Create leadership development programs strengthening management capabilities at all levels
• Facilitate workshops and training sessions for various organizational levels including emerging, evolving, and strategic leaders.
• Create learning and development frameworks supporting employee growth and career advancement
• Stay current on emerging learning methodologies and industry best practices
• Utilize instructional design technology creating both credentialed and on-demand learning

• Overhauled the organizational LMS, increasing user engagement and course completion rates by 37%
• Developed comprehensive leadership curriculum
• Built partnerships with 15+ industry experts determining skill requirements for high-growth industries
• Ensured organizational LMS was maintained with up-to-date and relevant content
• Developed training materials and curricula around leadership, talent development, learning agility and customer service
• Collaborated with SMEs to create and revise training content, program materials, job aids, manuals, e-learnings, multimedia visual aids and reference materials
• Built partnerships with industry experts determining skill requirements and training needs in high-growth industries
• Facilitated various training for internal and external clients, developing skills and competencies across the organization
• Diagnosed and created skill development solutions helping leaders solve specific issues
• Created train-the-trainer processes assuring consistency and effective use of materials
• Selected and created testing and assessment tools evaluating training effectiveness
• Supported Divisional Leadership Team meetings and initiatives
• Maintained knowledge of external resources and trends ensuring relevant content

• Developed comprehensive institutional policy and employer handbook standardizing student employment practices across 25+ departments
• Created college Experiential Learning manual and processes resulting in 40% increase in program participation and 95% compliance rate
• Implemented Student Emergency Fund providing critical financial resources to 75+ students in need annually
• Increased employer partnerships by 35%, expanding student internship and career opportunities
• Improved graduate career placement rate from 82% to 91% through enhanced career readiness programming

Key Responsibilities:

• Oversaw staff of 2 full-time employees and 2 student assistants
• Reviewed documentation ensuring employers were properly trained and adhering to Federal FLSA guidelines
• Problem-solved student, employer, and institutional concerns, finding solutions benefiting all parties
• Maintained strong relationships with various agencies, operating as skill and competency "match maker" for positions
• Developed outcomes and assessments for college internship programming
• Chaired college internship High Impact Practice committee and served on Institutional Strategic Planning Committee
• Ensured effective academic and employer partnerships across diverse industries
• Gathered and analyzed data of 450 graduates regarding career placement, internships, and graduate school enrollment
• Conducted workshops, orientations, and career readiness trainings for various stakeholders
• Participated in professional networking programs furthering employer recruitment and industry partnerships

• Assessed individual student needs to create lesson plans addressing academic strengths and interests of students, while fostering development, and growth.
• Provided individualized support for students with special needs, adapting instructional approaches to meet their unique learning requirements.
• Developed curriculum materials that aligned with state standards, ensuring comprehensive coverage of required content.
• Met with 100+ students annually determining eligibility and readiness for work experience programs
• Advised students regarding application and placement processes
• Researched, approved and managed employer sites for experiential education opportunities
• Collaborated with employers evaluating student performance and grading student materials
• Conducted information and orientation sessions for students and employers
• Developed employer relationships and monitored standards for program sites
• Participated in and helped plan various career events engaging 500+ students annually
• Maintained detailed records and collected program effectiveness data
• Taught undergraduate business courses in Organizational Behavior and Human Resources