Stone Shapiro
Boone
Summary
Proven multitasker and communicator, I excelled at Chetola Resorts by enhancing guest experiences and ensuring safety, demonstrating a strong work ethic and customer assistance skills. Collaborated effectively across roles, achieving high satisfaction levels. Expert in cash handling and team contribution, I bring a track record of success and dedication to any role.
Overview
6
6
years of professional experience
Work History
Server
Chetola Resorts
10.2022 - Current
- Handled crowd control professionally, maintaining a safe environment for all event attendees and staff members.
- Set up event facilities and equipment, cleaned areas, and organized supplies.
- Helped create memorable experiences by actively engaging with guests during interactive program elements.
- Assisted in the successful execution of events by setting up and breaking down equipment, signage, and decorations.
Fly Fishing Guide
Curtiss-Wright Outfitters
05.2022 - Current
- Ensured guest safety during outings by monitoring weather conditions, water levels, and other potential hazards prior to departure.
- Upheld ethical and sustainable practices during guided trips by adhering to catch-and-release guidelines and promoting conservation efforts among clients.
- Assisted clients in achieving personal fly fishing goals through targeted instruction on technique improvement and species-specific tactics.
- Collaborated with other guides and outfitters to share knowledge and resources, fostering a sense of community within the industry.
Host
Omni Hotels & Resorts
08.2021 - 07.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Cashier/Bagger
Ingles Supermarket
02.2019 - 08.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Bachelor of Science - Environmental Biology
Appalachian State University
Boone, NC05-2026
High School Diploma -
North Buncombe High School
Weaverville, NC05-2022
Skills
- Strong work ethic
- Client relations and outreach
- Multitasking proficiency
- Customer assistance
- Patience and persistence
- Team contribution
- Cash handling
Timeline
Server
Chetola Resorts
10.2022 - Current
Fly Fishing Guide
Curtiss-Wright Outfitters
05.2022 - Current
Host
Omni Hotels & Resorts
08.2021 - 07.2022
Cashier/Bagger
Ingles Supermarket
02.2019 - 08.2021
Bachelor of Science - Environmental Biology
Appalachian State University
High School Diploma -
North Buncombe High School
Similar Profiles
Katie MercerKatie Mercer
Wedding Sales Manager at Chetola ResortWedding Sales Manager at Chetola Resort
Olivia WootenOlivia Wooten
Recreation Assistant & Camp Counselor at Chetola ResortRecreation Assistant & Camp Counselor at Chetola Resort
Phil Black IIIPhil Black III
Director of Risk Management at MGM RESORTS INTL, EXCALIBUR – LUXOR RESORTS STATION CASINOS, LLCDirector of Risk Management at MGM RESORTS INTL, EXCALIBUR – LUXOR RESORTS STATION CASINOS, LLC