Steven SMITH
Charlotte
Summary
Dependable professional known for being committed to providing enjoyable transportation for passengers. Determined Bus Operator boasting a great driving record, consistent job attendance, and a great work ethic.
Overview
25
25
years of professional experience
Work History
Bus Operator
Charlotte Area Transit System
Charlotte
12.2018 - Current
LEAD/Supervisor
Coca-Cola bottling co
Charlotte
03.2009 - 12.2018
- Supervised, trained and guided team by coaching on daily activities.
- Communicated daily schedule and delegated work to employees.
- Enforced rules and procedures for accuracy, efficiency and safety.
- Monitored daily operations for quality and adherence to work order specifications.
- Oversaw monthly site inspections and daily observations to maintain safety, production standards and environmental regulations compliance.
- Documented timecard data, maintenance logs and production logs.
- Resolved customer complaints and adjusted policies to meet changing needs.
- Established and enforced clear goals to keep employees working collaboratively.
- Provided ongoing training to address staff needs.
- Complied with company policies, objectives and communication goals.
- Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
Manager
Walmart
Charlotte
05.2001 - 03.2009
- Trained employees on additional job positions to maintain coverage of roles.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Greeted and encouraged feedback from customers to implement in-store operational changes.
- Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
Education
High School Diploma -
North Mecklenburg High School
Huntersville, NC06.1982
Skills
- Valid nc license
- Bus inspections
- Adjusting routes
- Fare collections
- Safe driving skills
- Area knowledge
- Wheelchair assistance
- Mapping skills
- Traffic regulation observance
- Clean driving record
Timeline
Bus Operator
Charlotte Area Transit System
12.2018 - Current
LEAD/Supervisor
Coca-Cola bottling co
03.2009 - 12.2018
Manager
Walmart
05.2001 - 03.2009
High School Diploma -
North Mecklenburg High School