Steven Smith
Davidson
Summary
Goal-oriented Warehouse Manager delivering practical strategies to drive productivity, personnel retainment and process optimization. Excels in creative problem solving on complex operational issues. Proven success providing leadership to teams of 50+.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Outbound Warehouse Manager
Sysco Food Services Of Charlotte
10.2023 - 03.2024
- Increased warehouse efficiency by implementing new inventory management systems and procedures.
- Streamlined operations for faster order processing by updating warehouse layout and organization.
- Reduced product damage with improved packaging methods and training staff on proper handling techniques.
- Enhanced employee productivity, implementing effective scheduling and task delegation strategies.
- Ensured compliance with safety regulations through regular inspections, staff training, and policy updates.
- Developed strong team of warehouse employees with comprehensive training programs and performance evaluations.
- Communicated regularly with cross-functional teams to improve coordination between departments.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Collaborated closely with sales department to address any issues related to product availability or shipment delays.
- Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.
- Oversaw implementation of sustainable practices within warehouse operations, reducing energy consumption and waste production.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
Inventory Control Manager
SYSCO Food Services Of Atlanta
03.2022 - 10.2023
- Inventoried warehouse stock on Monthly, quarterly and annual basis.
- Assisted management staff with maintaining a budget and schedule controls using standard project management protocols.
- Maintained control of cycle counts, physical inventory and discrepancy research.
- Collaborated with other departments within the facility to educate and understand how functions affect inventory.
- Motivate and managed performance, activities and responsibilities of inventory control team.
- Processed damaged goods and completed wasted inventory product log.
- Trace item history to determine reason for discrepancies between inventory and stock control records.
- Conducted research to address shipping errors and packaging mistakes.
- Conduct inventory audits with 100% accuracy following company procedures.
Inventory Control Supervisor
Sysco Food Service
10.2019 - 02.2022
- Responsible for day-to-day operation of cycle counters, driver check-in, Q&A and will call
- Oversees all cycle counts and manage inventory within 30-day cycle count process
- Oversees all adjustments made against inventory with daily communication to warehouse and finance for CC, SH, MS And WO
- Maintain communication with Merchandise and sales over expiration warning report, stock transfers, date verification and product quality
- Task with issuing credits to Sysco customer through sales force for product concerns
- Oversees operation of DCI, product return and issue credit to Sysco customers with task of making sure all product is in wholesome condition for product to be returned to stock
- Oversees the Q&A team process of checking product as inventory arrives at the warehouse
- Will call oversee operations to ensure that all will call orders are selected in timely manner and all customer orders are accurate.
- Inventoried warehouse stock on monthly, quarterly and annual basis.
- Collaborated with other departments within facility to educate and understand how functions affect inventory.
- Motivated and managed performance, activities, and responsibilities of Inventory Control Team.
Cycle Counter
Sysco Food Service
07.2011 - 10.2019
- Responsible for cycle count, variances, date checking, stock transfers (Other job duties cross trained- driver check in-returns- issue credits, put away
- Will call- select product, load for customers)
- Temperature training: Dealing with TTR issues, handling product to go back to vender returns, on hold reports for merchandizing, open manifest reports, handling recalls, responsible for manager emails at home and work while is away on vacation or has leave, after hours phone calls to help resolve issues with driver check in, dealing with all RCD issues, help with task of issuing credits, dealing and communicating with transportation, sales, merchandising, and finance.
- Collected and disposed of damaged or out of date products in line with established procedures
- Located missing or mislabeled products, researched paperwork discrepancies and updated computer database.
- Provided subject matter expertise to different warehouse departments and assisted with areas such as shipping, receiving and general housekeeping to maintain efficient operations.
- Used SWMS RUF to electronically check inventory and enter orders for processing.
Warehouse Order Selector
SYSCO Food Services
11.2006 - 07.2011
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
- Wrapped pallets in shrink wrap prior to loading.
- Prepared and checked outbound shipments for accuracy.
Warehouse Order Selector
US Foodservice
01.2002 - 05.2006
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
Education
High School Diploma -
Lexington High School
Lexington, SC05.1999
Skills
- Multitasking Abilities
- Problem-Solving
- Organization and Time Management
- First Aid/CPR
- Teamwork and Collaboration
- Self-Motivated
- PPE Compliance
- Team building
- Planning and Coordination
- Training and Development
- Active Listening
- Decision Making
Accomplishments
- Personal Protective Equipment
- Safe work practices
- Electrical Safety
- First Aid Basic
- First Aid CPR
- Office Ergonomics
- Industrial Ergonomics
- Security Essentials
- Food Safety in the News
- Response to Active Shooter Awareness Training
- Leadership Essentials: Creating Your Own Leadership Development Plan
- The Voice of Leadership: Effective Leadership Communication Strategies
- The Voice of Leadership: The Power of Leadership Messaging
- Being an Effective Team Member
- Elements of a Cohesive Team
- Managing Change: Building Positive Support for Change
- Leadership Advanced Giving and Receiving Feedback 2.0
- Knowing When to Take Leadership Risks
- Thics: Avoiding Conflicts of Interest2016 Food Safety Overview for Associates Food Safety Policies
- Food Safety for Overview Associates
- Environmental: Refrigerant Regulations1 assessment: Effective Communication Skills
Certification
- SEAFOOD HACCP Certification - 2019
- Food Safety Prevention Controls Alliance Certication -2019
Timeline
Outbound Warehouse Manager
Sysco Food Services Of Charlotte
10.2023 - 03.2024
Inventory Control Manager
SYSCO Food Services Of Atlanta
03.2022 - 10.2023
Inventory Control Supervisor
Sysco Food Service
10.2019 - 02.2022
Cycle Counter
Sysco Food Service
07.2011 - 10.2019
Warehouse Order Selector
SYSCO Food Services
11.2006 - 07.2011
Warehouse Order Selector
US Foodservice
01.2002 - 05.2006
High School Diploma -
Lexington High School
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