Summary
Overview
Work History
Education
Skills
Timeline
Generic

Steven Roberts

Bessemer City

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

5
5
years of professional experience

Work History

Desk Receptionist

Wise Insurance
Bessemer City
11.2024 - Current
  • Greeted clients and visitors, creating a welcoming environment at Wise Insurance.
  • Managed incoming calls, directing inquiries to appropriate departments efficiently.
  • Maintained organized front desk area, ensuring all materials were readily available.
  • Processed client documentation accurately, supporting smooth insurance transactions.
  • Assisted with data entry tasks, updating client information in company systems.
  • Answered incoming calls, took messages, and transferred calls to the correct departments.
  • Greeted visitors and directed them to the appropriate personnel.
  • Processed payments for products or services provided by the organization.
  • Handled requests from clients over the phone or via email.
  • Organized conference room reservations and maintained the reception area clean and organized.

Laborer

Labor Finders
Gastonia
01.2024 - 10.2024
  • Operated hand tools and machinery for various construction tasks.
  • Assisted in loading and unloading materials from trucks and job sites.
  • Maintained a clean and safe work environment according to safety regulations.
  • Collaborated with team members to complete assigned tasks efficiently.
  • Followed instructions from supervisors to ensure project specifications were met.
  • Transported materials and equipment to support daily operations on site.
  • Reported any safety hazards or equipment issues to supervisors immediately.
  • Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
  • Completed variety of physical labor tasks.
  • Lifted objects weighing up to 50 pounds without assistance when necessary.
  • Worked with team members to ensure efficient workflow throughout the day.
  • Cleaned work area after job completion ensuring all debris is properly disposed of.
  • Assisted with basic maintenance tasks such as sweeping, mopping, painting, and cleaning.
  • Operated and maintained a variety of equipment including hand and power tools.
  • Used picks and shovels to dig, spread, and level dirt and gravel.
  • Operated various power tools such as drills and saws safely while following manufacturer's instructions.
  • Met company and OSHA safety guidelines for work site operations to minimize worker risk.
  • Loaded and unloaded daily material shipments, keeping products organized and secure to prevent damage and optimize handling.
  • Transported heavy items from one location to another using hand trucks or carts.
  • Mixed, poured, and spread concrete, asphalt gravel, and other materials.

Extrusion Operator

Sika Corporation
Gastonia
09.2022 - 11.2023
  • Operated extrusion machinery to produce high-quality materials for construction applications.
  • Monitored production processes to ensure consistent material flow and quality standards.
  • Maintained equipment by performing routine inspections and conducting necessary repairs.
  • Collaborated with team members to optimize production efficiency and reduce downtime.
  • Followed safety protocols to maintain a safe working environment at all times.
  • Adjusted machine settings based on material specifications and production requirements.
  • Stopped machines immediately in case of emergency situations or hazardous conditions.
  • Monitored production output for quality assurance purposes.
  • Adjusted machine settings to control speed, temperature, pressure and other variables as needed.
  • Adjusted feed rates and monitored material flow during the extrusion process.
  • Followed written instructions from supervisors regarding product specifications and production requirements.
  • Maintained cleanliness of work area, including machine parts, tools and equipment.
  • Conducted daily inspections of machinery before use to identify potential issues or hazards.
  • Troubleshot any malfunctions or breakdowns in the extrusion process and made necessary repairs or adjustments.
  • Achieved and maintained positive attitude during normal and complex challenges.
  • Verified dimensions of finished products using measuring instruments such as calipers and micrometers.
  • Loaded finished products onto pallets or containers for shipping.
  • Achieved production targets by maximizing changeover efficiency and setting up equipment.
  • Assisted with the loading and unloading of raw materials into hoppers for processing.
  • Set up machinery and ran extrusion lines production products.
  • Set dials and controls on machine to create products of correct size, shape, and thickness.

Sanitation Worker

Two Hawk Employment Services
Bessemer City
03.2020 - 07.2020
  • Operated cleaning equipment to maintain sanitation standards across facilities.
  • Collaborated with team members to ensure efficient cleaning processes.
  • Inspected work areas for cleanliness and reported issues promptly.
  • Followed safety protocols while handling cleaning supplies and equipment.
  • Sanitized food processing areas according to safety protocols.
  • Cleaned and sanitized equipment, walls, ceilings and other surfaces.
  • Handled cleaning and sanitation chemicals by following safety precautions.
  • Applied cleaning chemicals to machinery using centralized or portable foaming systems.

Education

High School Diploma -

Tarheel ChalleNGe Academy
New London
03-2017

Skills

  • Client communication
  • Documentation processing
  • Call management
  • Front desk operations
  • Data entry
  • Customer relationship management
  • Payment processing
  • Record keeping
  • Time management
  • Office supply inventory control
  • Extrusion operation
  • Quality assurance
  • Production monitoring
  • Safety compliance
  • Team collaboration
  • Effective communication
  • Attention to detail
  • Temperature control
  • Waste reduction
  • Raw material selection
  • Precision measurement
  • Line speed adjustment
  • Cleaning standards
  • Chemical handling
  • Quality inspection
  • Facility housekeeping
  • Industrial cleaning
  • Equipment sanitizing
  • Equipment operation
  • Construction safety
  • Material handling
  • Vehicle unloading and loading
  • Insulation application

Timeline

Desk Receptionist

Wise Insurance
11.2024 - Current

Laborer

Labor Finders
01.2024 - 10.2024

Extrusion Operator

Sika Corporation
09.2022 - 11.2023

Sanitation Worker

Two Hawk Employment Services
03.2020 - 07.2020

High School Diploma -

Tarheel ChalleNGe Academy

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Steven Roberts