Steven Robbins
Harrisburg
Summary
Sales management professional with proven ability to drive sales growth and develop strategic partnerships. Known for fostering collaborative team environment and achieving outstanding results. Reliable and adaptable, skilled in client relationship management, bringing strong leadership and problem-solving abilities.
Overview
20
20
years of professional experience
Work History
Group Sales Manager
Bass Pro Shops
05.2009 - 04.2025
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Mentored sales outfitters and provided ongoing training, enhancing their skills and boosting team performance.
- Established clear weekly sales and merchandising goals, fostering an environment of accountability that led to consistent sales and customer service growth.
- Developed key relationships with customers for long-term partnerships, resulting in repeat business and increased revenue.
- Group Sales Manager/Receiving Manager/Operations Manager (03/2018-04/2025)
- Hunting & Fishing Team Lead (08/2014-03/2018)
- Hunting & Archery Sales Outfitter (05/2009-08/2014)
6th Grade Social Studies Teacher
Charlotte Mecklenburg School System
08.2013 - 08.2014
- Utilized differentiated instruction techniques to accommodate diverse learning styles within the classroom.
- Developed strong relationships with parents and guardians to foster a supportive learning environment for each student.
- Maintained a positive classroom atmosphere by establishing clear expectations and consistently enforcing behavior policies.
Sales Associate
RCCC Western Wear
05.2008 - 05.2009
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
Camp Counselor
Boy Scouts of America
04.2005 - 09.2006
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Lead weekly fishing trips to local streams and lakes for merit badge completion.
- Created a course of study for each merit badge taught weekly.
- Courses taught: Fishing, Fly Fishing, and Fish & Wildlife Management.
Education
Bachelor of Science - History, Secondary Education
Appalachian State University
Boone, NC12-2011
Skills
- Customer service
- Customer engagement
- Leadership development
- Brand awareness
- Teamwork and collaboration
- Attention to detail
- Effective communication
- Professionalism
Accomplishments
- Bass Pro Shops Fishing University- January 2015, January 2018.
- Bass Pro Shops Team Lead University 2016
- Bass Pro Shops Chattanooga store opening team- July 2016.
- Bass Pro Shops Daytona Beach store opening team- February 2017
Timeline
6th Grade Social Studies Teacher
Charlotte Mecklenburg School System
08.2013 - 08.2014
Group Sales Manager
Bass Pro Shops
05.2009 - 04.2025
Sales Associate
RCCC Western Wear
05.2008 - 05.2009
Camp Counselor
Boy Scouts of America
04.2005 - 09.2006
Bachelor of Science - History, Secondary Education
Appalachian State University
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