Steven Greene
East Flat Rock
Summary
Accomplished Senior General Manager with a proven track record at Crunch Fitness, enhancing team productivity and driving revenue growth through strategic marketing and management practices. Expert in operations management and staff development, achieving significant cost savings and improved customer satisfaction. Skilled in fostering collaborative environments and implementing effective policies for operational excellence.
Overview
26
26
years of professional experience
Work History
Senior General Manager
Crunch Fitness
Greenville Cherrydale
12.2023 - Current
- Oversaw the successful execution of large-scale project from ground up ensuring New Opening of Cherrydale location was financially and operationally successful
- Enhanced team productivity by implementing strategic management practices and fostering a collaborative work environment.
- Drove revenue growth with targeted marketing campaigns designed to increase brand awareness among potential customers.
Senior General Manager
Gold's Gym Corporate
Asheville, NC
08.2014 - 11.2023
- Championed customer-centric approaches for better service delivery, resulting in increased client retention rates and positive brand reputation.
- Drove revenue growth with targeted marketing campaigns designed to increase brand awareness among potential customers.
- Ensured compliance with industry regulations and company policies by implementing stringent risk management protocols and regularly auditing internal processes.
- Streamlined operational processes for increased efficiency, leading to significant cost savings and improved customer satisfaction.
- Enhanced team productivity by implementing strategic management practices and fostering a collaborative work environment.
Package Handler
UPS
Greensboro, NC
02.1999 - 07.2017
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
- Contributed to increased productivity by working effectively in high-pressure situations.
Skills
- Staff training and development
- Operations management
- Strategic partnerships
- Profitability optimization
- Staff management
- Policies and procedures implementation
- Facility management
- Process improvements
- P&L management
- Key performance indicators
- Health and safety
- Operational efficiency
Accomplishments
- Collaborated with team of 8 in the development of Department Head onboarding and Development Handbook.
- Achieved Highest Sales in Company by training and implementing sales techniques and marketing initiatives for a Presale Club.
- Supervised team of 60 staff members for most successful Gym Opening
Sales Man of the Year 2024 Crunch Fitness
Highest Sales in Company. Sold 6000 Memberships during 2024 year.
Timeline
Senior General Manager
Crunch Fitness
12.2023 - Current
Senior General Manager
Gold's Gym Corporate
08.2014 - 11.2023
Package Handler
UPS
02.1999 - 07.2017
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