Steve Mbeunkui
Lewisville,NC
Summary
Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Orientation Leader
New Student Programs - NC State University
06.2024 - 08.2024
- Enhanced student orientation experience by organizing interactive activities and icebreakers.
- Ensured student success by providing resources, guidance, and support throughout the orientation process.
- Developed strong connections with students through active listening and empathetic communication skills.
- Demonstrated excellent interpersonal skills by fostering a sense of community and camaraderie among new students.
- Addressed variety of visitor questions and concerns, offering additional resources and references for more detailed information.
- Sustained collaborative relationships with faculty, staff and administration.
- Assisted new students with course registration and academic advising, streamlining their transition to college life.
- Coordinated and led group campus tours of up to 20-30 students daily and 100+ parents
IT Project Manager
Krispy Kreme Challenge
09.2023 - 02.2024
- Non-Paid Volunteer Position
- Facilitated communication among team members to solve complex technical challenges efficiently and effectively.
- Delivered reliable solutions by overseeing software design, development, testing, implementation, and support phases of IT projects.
- Streamlined project delivery by implementing Agile methodologies and improving collaboration among team members.
- Managed cross-functional teams to ensure efficient allocation of resources and successful project completion.
Crew Member
McDonalds, RHC Management
08.2020 - 08.2023
- Worked front counter, drive-thru and other areas
- Worked well with teammates and accepted coaching from management team
- Took orders, prepared meals, and collected payments
- Collaborated with team members to complete orders
- Assisted other team members to achieve goals
- Trained new team members on procedures, customer service, and sales techniques
- Became familiar with products to answer questions and make suggestions
- Operated cash register to ring up final bill and process various forms of payment
- Packaged menu items into bags or trays and placed drink orders into carriers
- Stocked shelves to organize aisles in assigned department
- Accurately operated cash register to process customer payments
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction
- Kept drawer balanced by accurately processing cash, credit and debit payments
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas
- Completed milkshakes and ice cream desserts for customers
- Brewed coffee and tea and changed out drink station syrups
- Addressed guest needs, questions, or concerns to create optimum experience onboard
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
Bachelor of Science - Computer Engineering
North Carolina State University
Raleigh05.2027
GED -
Ronald W Reagan High School
Pfafftown, NC06.2023
Skills
- Time Management
- Company Standards
- Product Promotion
- Valid Driver's License
- Ordering Procedures
- Verbal and Written Communication
- Stocking and Replenishing
- Cash Handling
- Order Delivery Practices
- Production Line Work
- Complex Problem-Solving
- Team Contribution
- Teamwork and Collaboration
- Willingness to Learn
- Interactive Communication Skills
- Microsoft Office
Additional Information
- Extracurricular Activities: , Track & Field (2021-2023), Air Force Junior Reserve Officer Training Corps (2019-2023) Awarded Air Commando Association (AFJROTC) & Air Force Association Medal (AFJROTC) Honor Roll AB Honor Roll (2019-2020), AB Honor Roll (2020-2021), A Honor Roll 2nd Semester (2021-2022), AB Honor Roll 1st Semester (2021-2022) Aggie Leadership Scholarship (NCA&TU) Scholarship Recipient
Timeline
Orientation Leader
New Student Programs - NC State University
06.2024 - 08.2024
IT Project Manager
Krispy Kreme Challenge
09.2023 - 02.2024
Crew Member
McDonalds, RHC Management
08.2020 - 08.2023
Bachelor of Science - Computer Engineering
North Carolina State University
GED -
Ronald W Reagan High School
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