Steve Martin
Rutherfordton,NC
Summary
Dynamic sales professional with a proven track record in customer engagement and inventory management. Excelled at BMW of Asheville by leveraging marketing strategies and sales techniques to significantly enhance customer satisfaction and sales. Skilled in CRM systems and time management, adept at problem-solving and driving business growth. Demonstrates strong financial acumen and client relationship building.
Overview
19
19
years of professional experience
Work History
Store Owner - Online
Self-employeed
03.2020 - 12.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Sales Advisor
BMW of Asheville
02.2022 - 01.2024
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by establishing rapport with customers and identifying their needs.
- Increased sales by offering advice on purchases and promoting additional products.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
Real Estate Appraiser
Local Government
04.2006 - 11.2021
- Inspected new and existing properties and noted distinctive characteristics.
- Took photographs of interior and exterior of buildings to properly document features and conditions.
- Gathered information on nearby properties to compare and help make value determinations on properties.
- Remained current on local areas through actively researching and garnering understanding of community values.
Education
UNC Chapel Hill School of Government
Chapel Hill, NCHigh School Diploma -
Chase High School
Forest City, NC01-1997
Skills
- Customer engagement
- Marketing strategies
- Inventory management
- Sales techniques
- CRM systems
- Time management
- Problem-solving
- Building rapport
- Microsoft tools
Timeline
Sales Advisor
BMW of Asheville
02.2022 - 01.2024
Store Owner - Online
Self-employeed
03.2020 - 12.2024
Real Estate Appraiser
Local Government
04.2006 - 11.2021
UNC Chapel Hill School of Government
High School Diploma -
Chase High School
Similar Profiles
Bridget KingBridget King
Medicare Enrollment Specialist at Self-employeedMedicare Enrollment Specialist at Self-employeed
Kaitlyn LundbladKaitlyn Lundblad
Babysitter/ Dogsitter/ Housesitter at Self-employeedBabysitter/ Dogsitter/ Housesitter at Self-employeed
Razan Lynn SafiRazan Lynn Safi
Digital Illustrator at Self-employeedDigital Illustrator at Self-employeed