Steve Colbourne

Sales Consultant

SYSCO Food Services

09.2006 - Current

Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Provided sales and customer service assistance to walk-in traffic
Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Followed up with existing customers to provide additional support and address concerns.
Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
Generated increased sales revenue through effective lead generation and follow-up efforts.
Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
Increased referral business by establishing a strong rapport with existing clients, leading to positive word-of-mouth recommendations and an expanded customer base.
Built relationships with customers and community to promote long term business growth.
Set and achieved company defined sales goals.
Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Achieved or exceeded company-defined sales quotas.
Kept detailed records of daily activities through online customer database.
Trained new employees on customer service, money handling and organizing strategies.