Stephen Perry
Zebulon
Summary
Dynamic delivery driver with extensive experience at Thompson Gas, excelling in incident safety and emergency response. Proven ability to maintain customer relationships while ensuring timely service. Skilled in fire pump operation and adept at community relations, consistently delivering exceptional service and resolving issues with professionalism and efficiency.
Overview
27
27
years of professional experience
Work History
Delivery Driver
THOMPSON GAS
WENDELL
10.2023 - Current
- Delivered propane and fuel products to residential and commercial customers.
- Maintained accurate delivery logs and customer records for efficient service.
- Inspected delivery vehicles to ensure safety and compliance with regulations.
- Communicated delivery schedules with customers to confirm timely service.
- Provided excellent customer service while addressing inquiries and concerns.
- Adhered to safety protocols while handling hazardous materials during deliveries.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Navigated routes with relevant map programs and GPS systems.
- Received daily delivery instructions and route assignments from dispatch.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Firefighter
Ferrell's Fire And Rescue
12.2017 - Current
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
- Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
- Collaborated with other emergency responders on scene to establish adequate fire suppression.
Firefighter
Town Of Zebulon
10.1998 - 12.2024
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
- Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
- Collaborated with other emergency responders on scene to establish adequate fire suppression.
Firefighter/Engineer
Town Of Nashville
05.2018 - 08.2023
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
- Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
- Collaborated with other emergency responders on scene to establish adequate fire suppression.
- Documented emergency calls and equipment maintenance to enable tracking history and maintain accurate records.
- Participated in physical fitness and training programs to maintain preparedness and stamina for fire rescues.
- Participated in community outreach programs to raise awareness of fire prevention and safety measures.
- Educated public and community members on fire safety and prevention methods to provide life-saving techniques.
- Oversaw equipment and vehicle upkeep to maintain emergency readiness.
- Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.
- Monitored and responded to hazardous gas levels and smoke detectors to avoid injuries and fatalities.
- Operated hoses, pumps, ladders and other firefighting equipment.
- Inspected apparatus, equipment, grounds, and stations for proper order and condition.
- Prepared incident reports detailing personnel, location and results of each call.
Delivery Driver/Service Technician
Deans Oil And Gas
10.2011 - 03.2018
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Maintained positive relationships with customers to promote continued business opportunities.
- Operated delivery vehicles safely and efficiently.
- Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
- Completed daily pre- and post-trip vehicle inspections.
Education
High School Diploma -
East Wake High School
Wendell, NC06.1995
Skills
- Incident safety and emergency response
- Emergency medical treatment
- Medical services administration
- Community relations and communications
- Emergency procedures and protocols
- Fire pump and ladder operation
- Routine safety checks
Timeline
Delivery Driver
THOMPSON GAS
10.2023 - Current
Firefighter/Engineer
Town Of Nashville
05.2018 - 08.2023
Firefighter
Ferrell's Fire And Rescue
12.2017 - Current
Delivery Driver/Service Technician
Deans Oil And Gas
10.2011 - 03.2018
Firefighter
Town Of Zebulon
10.1998 - 12.2024
High School Diploma -
East Wake High School