Summary
Overview
Work History
Education
Skills
ADDITIONAL INFORMATION
Timeline
Generic

Stephen Walker

Winston-Salem

Summary

Professional in property management and project management with strong background in tenant and client relations, lease administration, and property maintenance. Skilled at coordinating with teams to ensure smooth operations, adaptable to changing needs, and consistently focused on achieving results. Known for strong communication, problem-solving abilities, and proactive approach to managing property issues. Enjoys prioritizing tasks to ensure deadlines are met and clients are satisfied. Brings an upbeat and positive attitude to all tasks and takes great pride in positive achievements and helping others.

Overview

20
20
years of professional experience

Work History

Assistant Property Manager/Leasing Agent

Chanticleer Properties Triangle
04.2024 - 09.2025
  • Assisted in the listing, marketing, leasing and management of of 700+ rental properties - including both single family and multi family units - across North Carolina.
  • Onboarded, scheduled and worked with a variety of different types vendors for maintenance requests.
  • Performed move-in and move-out inspections and created turn reports.
  • Assigned daily tasks to team members in multiple markets (Winston-Salem, Greensboro, High Point, Charlotte, Durham, Raleigh, etc).
  • Monitored and processed rental applications and screening reports for owner review and approval.
  • Scheduled and followed up on in-person and virtual tours of properties.
  • Streamlined onboarding processes for new tenants, improving overall efficiency in move-in coordination.
  • Received, recorded and logged and payments and managed ledgers for tenants and owners.
  • Marketed properties using dozens of different third party sites, such as: Zillow, Redfin, Trulia, TurboTenant, and Realtor.com.
  • Used such programs as Buildium, Happy Inspector and Utility Profit.
  • Proficient in Microsoft Office, Word, Excel, Outlook, Intuit Quickbooks and especially Google Workspace.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Reviewed resumes and scheduled interviews for different job openings throughout the company.
  • Worked with every member of the team on a daily basis and helped implement new procedures and streamline training on behalf of the owners and management.
  • Lead company wide Care Charity fund that would receive requests for bill assistance, schedule birthday and anniversary celebrations and distribute bonuses at the end of the year.
  • Worked with owners on major renovations and repairs - $10,000+ - in an attempt to reset rental rates.

Key Account Specialist

A.M. Haire Manufacturing & Service Corp
06.2023 - 04.2024
  • Vital part of a 4-person sales team that helped drive a $48 million a year box truck manufacturing company.
  • Updated daily status reports and documents meetings.
  • Communicated with fleet and retail customers while processing/ changing/ and quoting orders.
  • Monitored and lead warranty claims and service orders with a sister company, AM Haire Service Center. Also managed and drove warranty claims with third party vendors.
  • Conducted regular performance reviews of key accounts to ensure alignment with business objectives and client needs.
  • Collaborated with cross-functional teams such as engineering, production and transportation, to streamline customer service processes and improve satisfaction.
  • Tasked with special projects such as warranty campaigns, pilot unit walk-throughs, and quality control reports.

League Coordinator/ Official

Tampa Bay Club Sport
04.2008 - 06.2023
  • Multi-faceted team member with primary goal of officiating league games and overseeing on-site management of different leagues throughout the Tampa Bay Area. In addition to officiating, I was often asked to fill in with league coordinating duties such as sign ins, accepting payments, confirming orders of processes, and being the liaison between the field and the office.

Central Processing Agent

Depco Pump Company
11.2020 - 05.2023
  • Acting as a central hub for the $30 million a year company, our department does everything from processing sales orders and authorizing credit cards to directing shipping and managing production, repairs and warranties. On a daily basis, we have constant contact/conversations with everyone from sales, to purchasing, shipping/receiving, and operations. We also are cross trained on phones and reception. Personally, I received stellar reviews and feedback from supervisors and management. While overtime was rare, I have stayed late and worked through lunch on several occasions when the opportunity either presented itself or was necessary due to being short staffed.

Leasing Agent/Assistant Manager

Fisher Properties
06.2005 - 05.2023
  • Assisted Sales and Leasing Manager in everything from listing properties to collecting payments, performing inspections and tours, and scheduling maintenance and vendor requests. Was a seasonal/ temporary position with a family member.

Inside Sales/ Account Rep

Carroll's Building Materials
02.2019 - 03.2020
  • Became 3rd highest grossing salesman in company within 3 weeks. Consistently saw $20,000 in weekly sales during peak season. Representative to over 300 accounts. Dispatched fleet of 20+ trucks daily across the St. Petersburg/ Tampa Bay metropolitan area. Managed intake of goods while also maintaining inventory and overseeing shipping and receiving of orders. Assisted in organizing the production floor so to emphasize efficiency and teamwork.

Education

A.A. - Education

St. Petersburg College
Saint Petersburg, FL

High School Diploma - undefined

Pinellas Park High School
Pinellas Park, FL
05.2003

Skills

  • Administrative support
  • Strong communication skills
  • Property tours and inspections
  • Telephone and email etiquette
  • Tenant issue resolution
  • Tenant relations
  • Relationship building and rapport
  • Leasing and sales
  • Property management
  • Payment collection
  • Onsite tours
  • Property inspections

ADDITIONAL INFORMATION

  • In addition to exceptional clerical and communication skills, I bring the experience of selling myriad of different products to a diverse group of clienteles by attempting to understand people on a personal level. I have also owned and operated my own business as well as managed others. This experience has helped me prepare myself to be ready for many of the different types of personalities, needs and desires of an ever-changing landscape of customer and client experience.
  • I am attentive, sincere and genuine and I feel that the team members I work with and the superiors I work for see that. I value myself on my ability to understand people and to be sympathetic to what they are asking for, while also balancing the goals that have been laid down professionally. I am driven to succeed and looking for a long-term position that will allow me to use what I’ve learned over the years while also providing the resources to continue to build my skills and talents in the near and far off future.

Timeline

Assistant Property Manager/Leasing Agent

Chanticleer Properties Triangle
04.2024 - 09.2025

Key Account Specialist

A.M. Haire Manufacturing & Service Corp
06.2023 - 04.2024

Central Processing Agent

Depco Pump Company
11.2020 - 05.2023

Inside Sales/ Account Rep

Carroll's Building Materials
02.2019 - 03.2020

League Coordinator/ Official

Tampa Bay Club Sport
04.2008 - 06.2023

Leasing Agent/Assistant Manager

Fisher Properties
06.2005 - 05.2023

High School Diploma - undefined

Pinellas Park High School

A.A. - Education

St. Petersburg College
Stephen Walker