Stephen Linthicum
High Point,NC
Summary
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Application Development Senior Analyst
Ralph Lauren
07.2023 - Current
- Developed and maintained application documentation to support project delivery and user training.
- Collaborated with cross-functional teams to gather requirements and translate them into technical specifications.
- Implemented software solutions that improved operational efficiency and enhanced user experience.
- Conducted system testing and troubleshooting to ensure optimal performance of applications.
- Exceptional technical expertise in supply chain systems.
Application Development Analyst
Ralph Lauren
04.2019 - 07.2023
- Developed and maintained applications to enhance operational efficiency across departments.
- Collaborated with cross-functional teams to gather requirements and implement software solutions.
- Analyzed system performance metrics to identify improvement areas and optimize processes.
- Designed and executed testing plans to ensure software quality and functionality prior to deployment.
- Provided ongoing technical support to users, addressing inquiries and troubleshooting issues effectively.
- Mentored junior team members, fostering an environment conducive to skill growth and knowledge sharing.
- Contributed to successful project outcomes by providing technical expertise throughout the development process.
- Maintained up-to-date documentation of application features, ensuring ease of use for all stakeholders involved in ongoing projects.
Storage Management Analyst
Ralph Lauren
11.2017 - 04.2019
- Analyzed operational data to identify trends and improve organizational efficiency.
- Developed strategic recommendations based on comprehensive market research and analysis.
- Collaborated with cross-functional teams to streamline project management processes.
- Facilitated workshops to enhance stakeholder engagement and drive change initiatives.
Inventory Control Associate
Ralph Lauren
01.2012 - 11.2017
- Monitored inventory levels, ensuring accuracy and timely replenishment of stock.
- Conducted regular audits to identify discrepancies and streamline processes.
- Trained new team members on inventory management practices and procedures.
- Developed and maintained comprehensive reports for inventory status and trends.
- Maintained accurate documentation of all inventory transactions, supporting smooth auditing processes during internal and external reviews.
- Conducted root cause analysis for stock variances, identifying areas of improvement in operational processes to prevent future discrepancies.
Material Handler
Distinctive Personnel
04.2011 - 01.2012
- Operated forklifts and pallet jacks to efficiently transport materials within warehouse environment.
- Managed inventory levels, ensuring accurate stock counts and timely replenishment of supplies.
- Collaborated with team members to streamline loading and unloading processes, enhancing operational efficiency.
- Packed items into appropriate containers for shipment.
- Kept storage areas organized, clean, and secure to fully protect company assets.
Maintenance
Wilco Hess
03.2009 - 11.2010
- Oversaw maintenance and repair of gas pumps and systems within the convenience store.
- Fixing Minor Building repairs, cleaning restrooms showers.
IT Intern/Computer Helpdesk Technician
Wilson Cook Medical
06.2005 - 08.2005
- Assisted in troubleshooting hardware and software issues, enhancing system functionality.
- Conducted routine maintenance on IT equipment, ensuring optimal performance and reliability.
- Collaborated with team members to implement software updates, improving overall system security.
- Documented technical procedures and user guides, facilitating knowledge sharing among staff.
- Organized and maintained IT inventory, ensuring all hardware and software assets were accurately accounted for and in optimal condition.
Education
High School Diploma -
High Point Central High School
High Point, NC06.2007
Skills
TECHNICAL SKILLS
- Manhattan WMi Systems
- Material Handling Equipment (MHE) Systems
- RPGLE Programming
- Windows Server
- Red Hat Enterprise Linux
- RFID Technology
- Supply Chain Applications
- Incident Management Systems
PROJECT MANAGEMENT SKILLS
- Project Planning and Execution
- Test Plan Development
- Implementation Management
- Timeline Management
- Risk Assessment
- Change Management
- Documentation
- Quality Assurance
LEADERSHIP & MANAGEMENT SKILLS
- Team Leadership
- Stakeholder Communication
- Cross-functional Team Coordination
- Performance Management
- Strategic Planning
- Decision Making
- Problem Resolution
- Mentoring
- Crisis Management
OPERATIONAL SKILLS
- SLA Management
- Process Improvement
- System Performance Monitoring
- Root Cause Analysis
- Incident Resolution
- Business Continuity
- Security & Compliance
- Technical Documentation
- Quality Control
SOFT SKILLS
- Communication (Written & Verbal)
- Strategic Thinking
- Problem Solving
- Team Collaboration
- Time Management
- Adaptability
- Initiative
- Professional Development
- Interpersonal Skills
- Organizational Skills
Certification
Successfully completed POMP (Privilege of Managing People) certification, enhancing leadership capabilities in strategic decision-making, situational leadership, team building, and effective communication. Developed comprehensive management skills focused on building high-performing teams and fostering a success-oriented mindset.
Timeline
Application Development Senior Analyst
Ralph Lauren
07.2023 - Current
Application Development Analyst
Ralph Lauren
04.2019 - 07.2023
Storage Management Analyst
Ralph Lauren
11.2017 - 04.2019
Inventory Control Associate
Ralph Lauren
01.2012 - 11.2017
Material Handler
Distinctive Personnel
04.2011 - 01.2012
Maintenance
Wilco Hess
03.2009 - 11.2010
IT Intern/Computer Helpdesk Technician
Wilson Cook Medical
06.2005 - 08.2005
High School Diploma -
High Point Central High School
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